At a Glance
- Tasks: Provide first-class housing services and support customers with their housing needs.
- Company: Kirklees Council, committed to innovative and creative community services.
- Benefits: Gain valuable skills, experience, and support for career progression.
- Other info: Flexible working environment with opportunities to travel within the Kirklees area.
- Why this job: Make a real difference in your community while developing your professional skills.
- Qualifications: A positive attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 15000 - 20000 £ per year.
At Kirklees we want to be innovative and creative in the way we work to deliver our services to our communities. We know we have challenging times ahead, so we are always looking for better and smarter ways to work and the right people to help us do that.
As an Apprentice within the Housing Solutions Service, alongside your apprenticeship studies, you will provide first-class services to customers who approach our service with their housing related needs. You will be based within the Private Rented Partnership Team, who are responsible for sourcing and assessing conditions of Private Rented Accommodation within the Kirklees area that will go on to be used to re-house our homeless households.
You will be responsible for triaging incoming enquiries and work that flows into the team on a daily basis. You will also carry out proactive outreach work to generate interest and secure leads on properties that will go on to be used to re-house our customers. You will be involved in the accurate collation and input of data to assist in the production of management, financial and performance information. You will assist in conducting the necessary checking, recording, registration and monitoring of enquiries, complaints, and applications in accordance with relevant procedures.
You will maintain records and statistics to enable effective monitoring and forward planning utilising appropriate IT systems. You may prepare and dispatch relevant communications in relation to Housing register Applications, Homelessness cases, HMO Licenses & Housing Compliance cases. This role is based within Housing Solutions Service. You will be expected to travel to different work locations within the Kirklees area.
About You
We need our employees to be driven to achieve the best, to be hard working, respectful and thoughtful to each other and our customers and to be creative, wherever they work. Flexible and proactive with a positive approach you are open to new ways of working and keen to provide excellent customer service. In this role you will be supported to gain new skills and experience to equip you to develop and progress within Kirklees Council. The right behaviours and attitudes are as important to us as the skills you bring to the job.
We expect all our employees to demonstrate the following behaviours:
- Positive
- Honesty
- Respectful
- Flexible
- Communicative
- Supportive
Kieran Christmas is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.
Housing Solutions Apprentice employer: Kirklees Metropolitan Council
Kirklees Council is an exceptional employer that fosters a culture of innovation and creativity, making it an ideal place for those looking to make a meaningful impact in their community. As a Housing Solutions Apprentice, you will benefit from comprehensive training and support, enabling you to develop valuable skills while contributing to vital services for homeless households in the Kirklees area. With a commitment to employee growth and a supportive work environment, Kirklees Council offers a unique opportunity to be part of a team dedicated to improving lives and enhancing community well-being.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Apprentice
✨Get Involved with Local Community Projects
The government and public sector thrive on community engagement, so volunteering for local community projects or councils can give you a leg up. Not only does it boost your CV, but it also puts you in touch with folks who might be part of the hiring teams or know about upcoming apprenticeship opportunities.
✨Utilise Apprenticeship Fairs and Talks
Make the most of apprenticeship fairs and local talks aimed at young people in your area. They're a goldmine for networking and finding out firsthand about companies and their hiring processes, plus you can ask questions about what it’s really like working for organisations like Kirklees Metropolitan Council.
✨Follow Government Initiatives on Social Media
Check out social media channels where public sector initiatives and job roles are advertised. Many public sector organisations post updates on apprenticeships and related events, so be sure to follow them and engage with their content. This way, you’ll be in the loop when it comes to opportunities at places like Kirklees Metropolitan Council.
✨Apply Early and Keep It Personal
Apprenticeships can be super competitive, so don't wait until the last minute to throw your hat in the ring! When applying, keep your application personal and show off your passion for the public sector – it's all about how you can contribute to the mission of organisations like Kirklees Metropolitan Council. Our website is a great place to keep an eye out for openings!
We think you need these skills to ace Housing Solutions Apprentice
Some tips for your application 🫡
Show Off Your Soft Skills:In the public sector, soft skills like communication, teamwork, and problem-solving are key. Make sure your CV highlights experiences that demonstrate these skills, perhaps through school projects or volunteering. We love seeing how you interact with your community!
Tailor Your Cover Letter to Fit:Your cover letter is your chance to express your enthusiasm for the role. Specifically mention why working at Kirklees Metropolitan Council in the government-public sector excites you and how this apprenticeship will help you grow. We want to see your passion for making a difference!
Research, Research, Research!:Before applying, dive into Kirklees Metropolitan Council’s values and recent projects. Showing that you understand what we stand for and how you can contribute can really make your application pop. It lets us know you’re genuinely interested in what we do!
Highlight Any Relevant Experience:Even if it’s just part-time jobs, internships, or volunteer work, include any experience that relates to the public sector. If you've worked on community initiatives or school councils, be sure to mention those. We want to see your commitment to public service!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Local Issues
In the public sector, it's crucial to be in tune with the issues affecting your community. Make sure you can discuss local challenges and how you would approach solving them. This shows your commitment and awareness of the sector!
✨Highlight Your Passion for Service
For an apprenticeship in the government sector, it’s all about your motivation. Be ready to talk about why you want to serve your community and how you can bring enthusiasm and a fresh perspective to the role with Kirklees Metropolitan Council.
✨Brush Up on Relevant Policies
Expect questions about specific policies or frameworks relevant to your desired position. Familiarise yourself with recent legislation or initiatives related to Kirklees Metropolitan Council and be prepared to discuss how you can contribute to these efforts in the role of Housing Solutions Apprentice.
✨Show Your Willingness to Learn
As this is an apprenticeship, demonstrating your eagerness to learn is essential. Be prepared to discuss how you've tackled challenges in the past and how you plan to develop your skills further while working with Kirklees Metropolitan Council.
