Housing Services Officer – Customer Care & Enablement

Housing Services Officer – Customer Care & Enablement

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
K

At a Glance

  • Tasks: Support Tenancy Enablement teams and deliver top-notch customer services.
  • Company: Kirklees Metropolitan Council, committed to community-focused values.
  • Benefits: Competitive salary, job stability, and opportunities for personal growth.
  • Other info: Join a supportive team with a focus on community well-being.
  • Why this job: Make a real difference in people's lives through excellent customer care.
  • Qualifications: Strong communication skills and a proactive problem-solving attitude.

The predicted salary is between 30000 - 40000 Β£ per year.

Kirklees Metropolitan Council is seeking a Housing Service Officer to join their Housing Management team. The successful candidate will support Tenancy Enablement teams, ensuring the delivery of customer-focused services while adhering to the council’s core values.

This role demands excellent communication and customer service skills, along with a proactive approach to problem-solving. The officer will be responsible for maintaining and monitoring customer information and referrals efficiently.

Housing Services Officer – Customer Care & Enablement employer: Kirklees Metropolitan Council

Kirklees Metropolitan Council is an excellent employer, offering a supportive work culture that prioritises customer care and community engagement. Employees benefit from professional development opportunities, a commitment to work-life balance, and the chance to make a meaningful impact in the local community. Joining our Housing Management team means being part of a dedicated workforce that values collaboration and innovation in delivering essential services.

K

Contact Details:

Kirklees Metropolitan Council Recruitment Team

We think you need these skills to ace Housing Services Officer – Customer Care & Enablement

Communication Skills
Customer Service Skills
Problem-Solving Skills
Attention to Detail
Proactive Approach
Information Management
Referral Management