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- Tasks: Support tenants with careers advice and well-being services to enhance their lives.
- Company: Kirklees Homes & Neighbourhoods, dedicated to excellent service for tenants.
- Benefits: Opportunity to make a real difference in the community and develop your skills.
- Why this job: Join a passionate team focused on empowering individuals and improving well-being.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Dynamic role with travel across various locations and potential for personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Kirklees Homes & Neighbourhoods is responsible for almost 23,000 homes across Kirklees. We have high expectations of our teams to provide Service Excellence to our customers to achieve our vision: “Striving to be an excellent landlord by putting tenants and communities first.” Several functions exist within Homes and Neighbourhoods, including Housing Management, Income Management, Older People's Support, Partnerships, Customer Experience, Tenant Engagement, Fire Safety, and Tenancy Enablement.
It is an exciting time to join our Employment Support Team as we develop our offer and explore new service delivery approaches. The Employment Support Team is funded through the Housing Revenue Account (HRA) to support tenants and household members residing within Homes & Neighbourhoods properties. Working across Homes and Neighbourhoods (H&N), estates, and within community settings is a key part of the role; therefore, travel to various locations to carry out the job duties is required, and a full driving licence is desirable (exceptions may be made for disabled applicants).
The main requirement of the Housing Officer (Employment Support and Well-Being Officer) role will be to support the Team Leader in working in partnership with key stakeholders to engage with tenants and household members to provide all Homes and Neighbourhoods customers with an Employment and Well-Being Service. The key functions the postholder will be responsible for include:
- Engaging with tenants and household members to provide person-centred Careers Information, Advice & Guidance (CIAG).
- Promoting the work of Homes & Neighbourhoods (H&N) across the wider council and to external partners and organisations.
- Maximising opportunities for Homes & Neighbourhoods (H&N) tenants and household members by working with a range of Kirklees council teams and partners to increase tenants' opportunities to develop employability skills in growth areas through access to adult learning provision, taster days, and work experience opportunities.
- Participating in the delivery of employability programmes that meet H&N customers' needs in collaboration with key stakeholders, including Jobcentre Plus, C&K Careers, Kirklees College, Adult Community Learning and Skills Provision.
- Contributing towards delivering innovative cross-cutting projects to meet the needs of H&N customers' priorities in the areas of Employment and Skills, Children & Young People, and Health and Well-being.
- Working with vulnerable customers who may need additional support via our service to help them access appropriate well-being services via other partners across Kirklees and the voluntary sector to improve their health outcomes, including mental health.
We support tenants to help them reach their own positive outcomes to sustain their tenancy and live fulfilling lives. Please see the attached focus sheet, which outlines the other key focus areas of work. Please contact Kim Bedeau-White on 01484 221000 for an informal discussion.
Housing Officer (Employment & Wellbeing) employer: Kirklees Metropolitan Council
Contact Detail:
Kirklees Metropolitan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Employment & Wellbeing)
✨Tip Number 1
Network like a pro! Reach out to people in the housing and employment sectors, especially those connected to Kirklees Homes & Neighbourhoods. Attend local events or workshops to meet potential colleagues and partners – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for community work! When you get the chance to chat with hiring managers or during interviews, share your experiences and ideas about supporting tenants and enhancing their well-being. Let them see how much you care about making a difference in people's lives.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to the Employment Support Team at Kirklees Homes & Neighbourhoods and express your interest. A friendly email or call can set you apart from other candidates.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and understand what we’re looking for in a Housing Officer. Make sure you check it out before applying – it could give you the edge you need to land that job!
We think you need these skills to ace Housing Officer (Employment & Wellbeing)
Some tips for your application 🫡
Show Your Passion for Community Support: When writing your application, let us see your enthusiasm for helping tenants and communities. Share any relevant experiences that highlight your commitment to improving people's lives and how you can contribute to our vision of being an excellent landlord.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Housing Officer role. Use keywords from the job description, like 'person-centred Careers Information' and 'employability skills', to demonstrate that you understand what we’re looking for.
Highlight Relevant Experience: Don’t forget to showcase your previous work or volunteer experiences that relate to employment support and wellbeing. Whether it’s working with vulnerable customers or collaborating with community partners, we want to know how your background aligns with our goals.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Stuff
Familiarise yourself with Kirklees Homes & Neighbourhoods and their mission. Understand the role of a Housing Officer, especially in Employment Support and Wellbeing. Be ready to discuss how your skills align with their vision of putting tenants and communities first.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to engage with tenants and provide person-centred support. Highlight any experience you have in delivering employability programmes or working with vulnerable customers, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Think of questions that show your interest in the role and the team. For instance, ask about the current challenges the Employment Support Team faces or how they measure success in their initiatives. This shows you're not just interested in the job, but also in contributing positively to the team.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The team is looking for someone who can connect with tenants and stakeholders, so being genuine and approachable can set you apart from other candidates.