At a Glance
- Tasks: Deliver top-notch customer care and support exciting event operations.
- Company: Join Kirklees Metropolitan Council at the vibrant Marine Hall.
- Benefits: Training in ticketing, retail, and hospitality with career growth potential.
- Other info: Great opportunity for personal development in a lively environment.
- Why this job: Be part of a dynamic team and enhance guest experiences at events.
- Qualifications: Passion for customer service and flexibility to work evenings and weekends.
The predicted salary is between 24796 - 24796 £ per year.
Kirklees Metropolitan Council is seeking a dedicated Customer Operations Assistant for Marine Hall in Poulton-Le-Fylde. The role includes delivering excellent customer care, supporting event operations, and achieving venue sales targets.
This position offers training opportunities in ticketing, retail, and hospitality, with potential for career development. Applicants must be willing to work evenings and weekends.
The closing date for applications is June 14, 2026, with a salary of £24,796 (pro-rata).
Guest Experience & Event Operations Associate employer: Kirklees Metropolitan Council
Kirklees Metropolitan Council is an excellent employer, offering a vibrant work culture that prioritises customer care and community engagement at Marine Hall in Poulton-Le-Fylde. Employees benefit from comprehensive training in ticketing, retail, and hospitality, alongside clear pathways for career advancement, making it a rewarding environment for those passionate about delivering exceptional guest experiences. The council's commitment to work-life balance is reflected in flexible scheduling, accommodating evening and weekend shifts while fostering a supportive team atmosphere.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Event Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; demonstrate your passion for customer care and event operations. We want to see that you’re genuinely excited about the role!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience & Event Operations Associate
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for delivering excellent customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our values.
Highlight Relevant Experience:Make sure to include any past roles or responsibilities that relate to event operations or hospitality. We want to know how your background aligns with the role of Guest Experience & Event Operations Associate, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description, like 'event operations' and 'venue sales targets', to show us you understand what we’re looking for.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Customer Care Basics
Make sure you brush up on the fundamentals of excellent customer service. Think about examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer care in the role.
✨Familiarise Yourself with Event Operations
Research common event operations and logistics. Be prepared to discuss how you would handle various scenarios during events, such as managing ticket sales or dealing with unexpected issues. This will demonstrate your proactive approach and readiness for the role.
✨Show Enthusiasm for the Venue
Express genuine interest in Marine Hall and its events. Familiarise yourself with upcoming shows or community activities. This not only shows your enthusiasm but also indicates that you’re invested in contributing to the venue's success.
✨Prepare for Flexibility Questions
Since the role requires evening and weekend work, be ready to discuss your availability. Highlight your flexibility and willingness to adapt to the needs of the venue. This will reassure them that you’re committed to the job and can meet their scheduling requirements.
