At a Glance
- Tasks: Assist in maintaining Council Tax records and support income collection efforts.
- Company: Join the ambitious City of Doncaster Council focused on improving residents' lives.
- Benefits: Enjoy competitive leave, a generous pension scheme, and wellbeing support.
- Other info: Full training provided; dynamic environment with opportunities for growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good communication and computer skills; customer service experience is a plus.
The predicted salary is between 26403 - 27255 £ per year.
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Council Tax Assistant. Do you have a positive approach to work and enjoy the challenge of a busy role? We have an opportunity for you.
We are currently recruiting for two permanent Council Tax Assistants to assist in the maintenance of account records for Council Tax; making arrangements for the recovery of Council Tax; dealing with correspondence; and dealing with the public both on the telephone and at the One Stop Shop. The successful candidate will be given full training to be able to deal with all aspects of the billing and collection of Council Tax, helping to maximise income collection for the Council.
We are seeking to recruit a hard-working, friendly and motivated individual to work within the Revenues Section, with good communication and computer skills, along with the ability to work under pressure, to achieve workload targets and provide an essential and valuable service to our customers. Previous experience of dealing with customers in a busy finance and/or customer facing environment is desirable, as a considerable daily element of the role involves dealing with customer enquiries over the telephone, and face to face. We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
In return for your contribution, we offer:
- Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
More information on benefits can be found in the attached benefits booklet. Please review the job summary and profile and demonstrate in your application how you meet the required criteria. Short listing will be w/c 20th July 2026, Interviews, w/c 27th July 2026.
For further details please contact: Sara Goldsmith at sara.goldsmith@doncaster.gov.uk or Steve Woods at Steve.woods@doncaster.gov.uk.
Council Tax Assistant x 2 posts (CDC) in Doncaster employer: Kirklees Metropolitan Council
The City of Doncaster Council is an excellent employer that prioritises the well-being and development of its staff while striving to enhance the lives of its residents. With a supportive work culture, competitive leave entitlements, and a generous local government pension scheme, employees are encouraged to grow through comprehensive training and development opportunities. Working in Doncaster offers a unique chance to contribute to the community while enjoying staff discounts and wellbeing support, making it a rewarding place to build your career.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Assistant x 2 posts (CDC) in Doncaster
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Kirklees Metropolitan Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Kirklees Metropolitan Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Council Tax Assistant x 2 posts (CDC) in Doncaster
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Kirklees Metropolitan Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Kirklees Metropolitan Council
✨Get to Know Public Sector Values
Before your interview with Kirklees Metropolitan Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Kirklees Metropolitan Council.
