At a Glance
- Tasks: Support residents in accessing financial aid and guide them through council transactions.
- Company: Kirklees Metropolitan Council, dedicated to community support and resilience.
- Benefits: Competitive pension scheme, enhanced annual leave, and various perks.
- Other info: Collaborative environment with opportunities to work with various stakeholders.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong customer service skills and ability to connect with diverse individuals.
The predicted salary is between 30000 - 40000 £ per year.
Kirklees Metropolitan Council is offering an exciting opportunity for a Full Time Customer Service Advisor within their Customer Services team. This role involves supporting residents in accessing financial aid through the Crisis and Resilience Fund and ensuring they receive the necessary guidance with core council transactions.
The ideal candidate should possess strong customer service skills and be able to effectively connect customers to appropriate support networks. The role requires a non-judgemental and holistic approach, working collaboratively with various stakeholders to deliver essential services.
At Kirklees, you will benefit from a competitive pension scheme, enhanced annual leave, and various perks.
Crisis & Resilience Support Advisor employer: Kirklees Metropolitan Council
Kirklees Metropolitan Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and residents. With a focus on professional development, you will have opportunities to grow your skills while making a meaningful impact in the community. Enjoy competitive benefits such as a robust pension scheme and enhanced annual leave, all within a collaborative environment dedicated to delivering essential services.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
