CCTV Support Officer

The CCTV Monitoring and Enforcement Officer is responsible for supporting the Waste Enforcement Team by monitoring and reviewing CCTV footage across Wandsworth and Richmond boroughs to identify fly‑tipping and other environmental enforcement offences. The role involves operating surveillance systems in accordance with relevant legislation, policies, and best practice, maintaining accurate records of incidents, compiling evidential packages including witness statements, and ensuring all CCTV equipment and associated data are managed securely. The postholder also liaises with colleagues, responds to enquiries, and contributes to the effective use of CCTV technology to support enforcement activities.

Objective of the role

The primary objective of the role is to detect, investigate, and provide evidence of environmental offences, particularly fly‑tipping, through the effective monitoring and review of CCTV footage. By identifying incidents, maintaining accurate and legally compliant records, and providing timely intelligence and recommendations, the role supports enforcement action, helps improve environmental standards across the boroughs, and contributes to creating cleaner, safer communities. The postholder also plays a key role in identifying trends, optimising camera deployment, and supporting continuous improvement within the Inspection and Enforcement Service.

Essential Qualifications, Skills and Experience

• Knowledge of Waste and CCTV Legislation: Understanding of relevant waste enforcement and CCTV legislation, ensuring compliance with legal and operational requirements.
• Experience of Record Keeping and Data Management: Proven ability to review, maintain, and manage record‑keeping systems and processes accurately and securely.
• Communication Skills: Effective verbal and written communication skills, with experience of dealing with correspondence and engaging professionally with members of the public, colleagues, and senior managers.
• Reporting: Experience to analyse data and produce reports.
• Manage workloads: Experience of organising and prioritising workloads with minimal supervision, using initiative to meet deadlines and operational requirements.
• Team working: Ability to produce accurate work while managing multiple tasks, adapt to changing business needs, and work effectively as part of a team.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.