At a Glance
- Tasks: Support digital transformation using Microsoft 365 and improve services across the organisation.
- Company: Join Durham County Council, a proud equal opportunities employer.
- Benefits: Enjoy competitive salary, generous leave, and flexible hybrid working options.
- Other info: Diverse workplace with excellent career growth and commitment to inclusion.
- Why this job: Make a real impact by enhancing services with cutting-edge technology.
- Qualifications: NVQ Level 4 in IT or equivalent experience with Microsoft 365 support.
The predicted salary is between 35412 - 39152 £ per year.
As an ICT Engineer within the Microsoft 365 Team, you will work alongside service teams, transformation colleagues and digital professionals to support the delivery of improvements arising from Business Process Reviews.
You will:
- Help identify opportunities to improve services through the use of Microsoft 365 and digital technologies.
- Provide technical support, guidance and training to colleagues across the organisation.
- Work closely with stakeholders across the organisation to ensure solutions meet business needs and deliver measurable benefits.
- Support the implementation of digital solutions and service improvements.
- Assist with testing and user adoption activities for new solutions and ways of working.
- Contribute to the Council’s wider digital transformation and continuous improvement ambitions.
If you are customer-focused, enjoy working with people and are passionate about using technology to improve services, we would like to hear from you.
You should hold an NVQ Level 4 qualification (or equivalent) in Information Technology, Digital Technologies, Business Systems or a related discipline, or be able to demonstrate substantial relevant experience.
You will have significant experience of supporting Microsoft 365 technologies and helping users make effective use of tools such as Teams, SharePoint, OneDrive, Forms, Lists and other Microsoft 365 services.
You should have experience of delivering training and guidance to a wide range of audiences, providing excellent customer support and helping colleagues adopt new technologies and ways of working.
Experience of ICT maintenance, support and installation, along with the ability to troubleshoot issues and deliver practical solutions, is essential.
You will be a strong communicator with excellent organisational skills and the ability to work independently or as part of a team. A commitment to customer service and continuous improvement is essential.
Experience of Microsoft 365 administration, developing e-learning resources or supporting digital solutions within a large organisation would be advantageous.
Please refer to the attached Person Specification for the full criteria.
If successful, you will be required to apply for a Basic Disclosure.
Interviews will be held week commencing 17th August 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk.
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ICT Engineer Digital Squad in Bath employer: Kirklees Metropolitan Council
Kirklees Metropolitan Council is an excellent employer, offering a supportive and flexible work environment for Childcare Lawyers in Northallerton. With hybrid working options and a strong commitment to employee growth, the council fosters a culture of collaboration and professional development, making it an ideal place for those passionate about making a meaningful impact in children's services.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Engineer Digital Squad in Bath
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Kirklees Metropolitan Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Kirklees Metropolitan Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Kirklees Metropolitan Council!
✨Direct Apply to Kirklees Metropolitan Council
Let's not forget to apply directly through the Kirklees Metropolitan Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Engineer Digital Squad in Bath
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Kirklees Metropolitan Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Kirklees Metropolitan Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
