Assertive Outreach Officer

Assertive Outreach Officer

Full-Time 28598 - 31022 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support homeless individuals in finding stable housing and overcoming barriers.
  • Company: Join Ashfield District Council, a community-focused organisation making a difference.
  • Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
  • Other info: Flexible working attitude and commitment to high-quality service are key.
  • Why this job: Make a real impact by helping people secure their homes and improve their lives.
  • Qualifications: Strong relationship-building and problem-solving skills are essential.

The predicted salary is between 28598 - 31022 £ per year.

This is an exciting opportunity to join the Housing Options Team as an Assertive Outreach Officer, working proactively with households who are homeless or facing urgent housing need. The role focuses on identifying support needs, tackling barriers to housing, and helping individuals and families successfully move on into settled accommodation.

You will take a person‑centred and empowering approach, building trust with service users and supporting them to take an active role in improving their circumstances. As part of this role, you will carry out detailed needs assessments and develop tailored action plans in partnership with service users and a wide range of agencies, including social care, health services, and voluntary sector organisations.

You will provide hands‑on support throughout the housing journey—from searching for suitable accommodation and attending viewings, to helping individuals understand their tenancy responsibilities and sustain their new homes. The post requires strong relationship‑building and problem‑solving skills, as you will work collaboratively with landlords, support providers and internal teams to find creative solutions to complex situations.

You will also play a key part in maintaining accurate case records, monitoring outcomes, and contributing to service improvement through reporting and partnership forums. A proactive, flexible attitude and a commitment to delivering high‑quality, customer‑focused services are essential.

To apply, please submit your CV and a supporting statement by the closing date. For further information, please contact Ian Scholes, Service Manager – tel 01623 450000 or email ian.scholes@ashfield.gov.uk. Closing date: 5 July 2026.

Assertive Outreach Officer employer: Kirklees Metropolitan Council

Ashfield District Council is an exceptional employer, offering a supportive and collaborative work environment for those passionate about making a difference in the community. As an Assertive Outreach Officer, you will benefit from a person-centred approach that empowers both you and the service users, alongside opportunities for professional growth and development within the housing sector. Located in Sutton-In-Ashfield, Nottinghamshire, the council fosters a culture of teamwork and innovation, ensuring that you can thrive while helping individuals and families secure stable housing.

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Contact Details:

Kirklees Metropolitan Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assertive Outreach Officer

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Kirklees Metropolitan Council.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Kirklees Metropolitan Council.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Kirklees Metropolitan Council.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Kirklees Metropolitan Council. Apply directly through us to stand out!

We think you need these skills to ace Assertive Outreach Officer

Relationship-Building Skills
Problem-Solving Skills
Needs Assessment
Action Planning
Person-Centred Approach
Collaboration with Agencies
Customer-Focused Service

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Kirklees Metropolitan Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Assertive Outreach Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Kirklees Metropolitan Council

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Kirklees Metropolitan Council. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!