At a Glance
- Tasks: Help prevent homelessness and support residents in making positive housing choices.
- Company: Join Hyndburn Borough Council, dedicated to community service and support.
- Benefits: Flexible working arrangements, great conditions, and a competitive salary.
- Other info: Work in a supportive team environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: 3 years of housing advice experience and strong interpersonal skills.
The predicted salary is between 37280 - 39862 £ per year.
We are seeking a proactive and customer-focused Housing Advice & Homelessness Officer, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices.
You will assess and investigate homeless approaches and applications in accordance with the Council’s statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans and actively supporting customers to prevent or relieve homelessness through meaningful interventions. On occasion this may mean dealing with vulnerable people with complex and challenging needs.
The ideal candidate will have 3 years’ experience of offering housing advice or similar, to the public, including the achievement of appropriate solutions to housing needs problems including the prevention of homelessness. In addition, candidates will be required to demonstrate:
- A positive attitude and motivated to help vulnerable people
- Strong inter-personal skills when dealing with clients
- The ability to work as part of a team but also use your own initiative to work effectively without supervision
- Ability to consider creative ways to resolve the clients particular housing issue
If you are passionate about providing an excellent customer service and helping households who are either homeless or in housing need we would really like to hear from you. We offer flexible and hybrid working arrangements (you will be required to work 3 days a week in the office) with very good working conditions.
Housing Advice & Homelessness Officer in Accrington employer: Kirklees Metropolitan Council
Hyndburn Borough Council is an exceptional employer dedicated to making a positive impact in the community, particularly through the vital role of the Housing Advice & Homelessness Officer. With a strong commitment to employee well-being, we offer flexible and hybrid working arrangements, fostering a supportive work culture that values collaboration and innovation. Our focus on professional development ensures that employees have ample opportunities for growth while making meaningful contributions to the lives of vulnerable residents in Accrington.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice & Homelessness Officer in Accrington
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing advice and homelessness. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about helping vulnerable people. Your enthusiasm can be a game-changer in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Advice & Homelessness Officer in Accrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Advice & Homelessness Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your qualifications; demonstrate your strong inter-personal skills and ability to work both in a team and independently. Share specific examples of how you've helped vulnerable people in the past.
Be Personable:Remember, we’re looking for someone who can build trusting relationships with clients. Let your personality shine through in your application – it’s all about showing us your passion for helping others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Legislation
Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working, and it demonstrates your commitment to the role.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully built relationships with clients in the past. Think about times when you’ve had to persuade or influence someone to make a positive decision regarding their housing situation. This will highlight your ability to connect with vulnerable individuals.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss creative solutions you've implemented in previous roles. Think of specific cases where you’ve helped prevent homelessness or resolved complex housing issues. This will illustrate your proactive approach and ability to think outside the box.
✨Emphasise Teamwork and Initiative
Prepare to talk about your experience working both as part of a team and independently. Share examples that showcase your ability to collaborate effectively while also taking the initiative when required. This balance is crucial for the role.
