At a Glance
- Tasks: Ensure smooth theatre operations and deliver exceptional experiences during performances.
- Company: Join the vibrant Mansfield Palace Theatre team, a hub of live entertainment.
- Benefits: Competitive pay, supportive team, and opportunities for professional growth.
- Other info: Flexible hours, including evenings and weekends, with a dynamic work environment.
- Why this job: Be at the heart of Mansfield's cultural scene and create memorable moments.
- Qualifications: Experience in customer service or event management with strong leadership skills.
The predicted salary is between 13201 - 14071 £ per year.
Mansfield Palace Theatre is looking for an enthusiastic and dedicated Duty Manager to join our Front of House team. If you’re passionate about live entertainment and thrive in a busy, customer-focused environment, we’d love to hear from you!
About the Role:
As a Duty Manager, you’ll be responsible for ensuring the smooth and safe running of the theatre during performances and events. You’ll supervise front-of-house operations, lead our friendly team of staff and volunteers, and help deliver an exceptional experience for all visitors and act as the main point of contact for customers, performers and contractors. You will also be responsible for managing stock and ordering, cellar management and general building maintenance.
About You:
You must have experience in customer service, hospitality or venue/event management, with a friendly, confident outlook and be an excellent communicator, able to lead a team with professionalism and enthusiasm. You will be required to work flexibly to include evenings, weekends and bank holidays including the Christmas period.
We Offer:
In return we offer a supportive and welcoming team environment, competitive pay and employee benefits, the opportunity for professional development and the chance to work at the heart of Mansfield’s cultural scene.
Please note that the 18.5 contracted hours per week are annualised. Working hours may vary from week to week, and you may be scheduled to work up to five days per week between 8:00am and 12:00am (midnight). Rotas are issued on a monthly basis and are subject to change according to business needs.
If you’re passionate about theatre and love creating memorable experiences for audiences, we’d love to welcome you to our team.
Duty Manager in Mansfield employer: Kirklees Metropolitan Council
North Yorkshire Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Strategic Occupational Health Partner, you will have the opportunity to make a meaningful impact on workforce health while benefiting from ongoing development opportunities in a collaborative environment dedicated to public health.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Mansfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kirklees Metropolitan Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kirklees Metropolitan Council
Don't be shy about reaching out to Kirklees Metropolitan Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Mansfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kirklees Metropolitan Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
