At a Glance
- Tasks: Deliver top-notch customer service and manage diverse queries across multiple channels.
- Company: Join Ashfield District Council, a forward-thinking organisation focused on community engagement.
- Benefits: Enjoy 35 days holiday, pension scheme, and a hybrid work model.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23400 - 28600 £ per year.
Ashfield District Council is recruiting a Corporate Customer Services Officer on a fixed-term contract for two years to help manage increased demand from nationwide initiatives such as simpler recycling.
The role is hybrid with a busy intake of over 160,000 interactions yearly across telephone, email, digital, social media and offices.
You will deliver excellent customer service, build rapport, diagnose queries, and provide clear instructions across channels.
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Hybrid Corporate Customer Officer | 35 Days Holiday & Pension employer: Kirklees Metropolitan Council
Ashfield District Council is an excellent employer, offering a supportive work culture that prioritises employee well-being with 35 days of holiday and a comprehensive pension scheme. The hybrid role of Corporate Customer Services Officer not only allows for flexibility but also provides opportunities for professional growth in a dynamic environment that handles over 160,000 customer interactions annually, making it a rewarding place to contribute to community initiatives.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
