Council Tax Accounts & Resident Support Officer

Council Tax Accounts & Resident Support Officer

Full-Time 23400 - 28600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support residents with council tax queries and manage billing accounts effectively.
  • Company: The Royal Borough of Kensington & Chelsea Council, committed to community support.
  • Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
  • Other info: Join a supportive team in a dynamic work environment.
  • Why this job: Make a real difference in residents' lives while developing valuable skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 23400 - 28600 Β£ per year.

The Royal Borough of Kensington & Chelsea Council is seeking a Council Tax Accounts Officer to provide a supportive service for residents, handling billing queries, account support, and guidance on discounts and exemptions. Based in the Borough three days a week, you will be part of a dedicated Revenues and Benefits team delivering clear, practical advice.

You will manage records, assist with payment arrangements, and prepare cases for court, collaborating with Benefits and Valuation.

Council Tax Accounts & Resident Support Officer employer: Kirklees Metropolitan Council

North Yorkshire Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Strategic Occupational Health Partner, you will have the opportunity to make a meaningful impact on workforce health while benefiting from ongoing development opportunities in a collaborative environment dedicated to public health.

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Contact Details:

Kirklees Metropolitan Council Recruitment Team

We think you need these skills to ace Council Tax Accounts & Resident Support Officer

Customer Service Skills
Billing Management
Account Support
Knowledge of Discounts and Exemptions
Record Management
Payment Arrangement Assistance
Court Case Preparation