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- Tasks: Support children with special needs on their journey to school, ensuring safety and enjoyment.
- Company: Kirklees Council, dedicated to providing essential transport services.
- Benefits: Competitive pay, ongoing training, excellent pension, and family-friendly policies.
- Why this job: Make a real difference in children's lives while enjoying flexible hours.
- Qualifications: Experience caring for children or individuals with disabilities and strong communication skills.
- Other info: Join a friendly team with great career development opportunities.
Join to apply for the Passenger Assistant role at Kirklees Council. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.
The Passenger Travel Team provides essential support to children and young people with special educational needs and disabilities on their journey from home to schools across Kirklees. Passenger Assistants are vital in ensuring that each journey is safe and enjoyable for the children we support.
As a Passenger Assistant, you will ensure exceptional service is given to the children and their families by helping the passengers with their needs during their travel to and from school. You must also assist drivers in contributing to a safe and efficient transport service. Experience of caring for children, adults, or working with people who have a disability is required. Excellent communication skills will be necessary to build rapport and support the children effectively, especially those who may become unsettled while using the transport.
You will be required to work on any route within Kirklees and may need to be transferred to an alternative route at short notice. You may work on a one-to-one basis or with a small group of children. School Transport typically operates between 7.15am-9.30am and 2.30pm-5.30pm in any one day.
For this role, there is a package of mandatory training that passenger assistants must complete. You must be willing to undertake all mandatory training.
What can we offer?
- Friendly and supportive team environment
- Ongoing training and career development
- Excellent pension scheme
- A range of family friendly policies
- Well-being initiatives including discounted KAL membership
This job is subject to a DBS check at the appropriate level. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. We encourage applications from people with all differing abilities.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.
Closing date: 30 June 2026, 11:55 PM
Passenger Assistant employer: Kirklees Council
Contact Detail:
Kirklees Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what a Passenger Assistant does and the specific needs of the children you'll be supporting. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former Passenger Assistants on social media or local community groups. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice your communication skills! Since you'll be working with children who may have special needs, being able to communicate effectively is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Kirklees Council team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting children and young people.
Tailor Your Application: Make sure to tailor your application to the Passenger Assistant role. Highlight any relevant experience you have with children or individuals with disabilities, and show us how your skills align with our mission to provide a safe and enjoyable journey for our passengers.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! This ensures that your application is processed correctly and helps us keep everything organised. Plus, it’s super easy to do!
How to prepare for a job interview at Kirklees Council
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Passenger Assistant involves. Familiarise yourself with the responsibilities, especially around supporting children with special educational needs and disabilities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, think of examples from your past experiences where you've effectively communicated with children or families. Be ready to discuss how you would handle situations where a child may become unsettled during transport.
✨Demonstrate Flexibility and Reliability
The job requires you to be flexible with routes and schedules. Prepare to share instances where you've adapted to changing circumstances or worked under pressure. Highlighting your reliability will reassure the interviewers that you can be counted on in this vital role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team supports each other. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.
