At a Glance
- Tasks: Support student services with administration, appointments, and customer service.
- Company: Join Kirklees College, a thriving institution dedicated to nurturing future talent.
- Benefits: Enjoy competitive salary, staff development opportunities, and exclusive discounts.
- Other info: Flexible working options and a commitment to equality and inclusion.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Experience in administration or customer service and strong IT skills required.
The predicted salary is between 26966 - 27566 £ per year.
Salary: £26,966 - £27,566 (pro rata)
Location: Waterfront Centre, Huddersfield (with cross college working as required)
Hours and Weeks per Year: 30 hours / 38 weeks
At Kirklees College we are always looking for new talent, and welcome applications from all sectors. Whether in a teaching & learning role or in one of our specialised Business Support functions, you’ll be involved in nurturing and developing the next generation of construction workers, engineers, health workers and countless others. We’re already a successful college, but we’re continually striving to be better and do better - be part of our story!
In the role of Student Services Administrator, you’ll predominantly be based at Waterfront centre and will support the day-to-day administration and coordination of a busy Student Services department. Your key responsibilities will include:
- Supporting counselling and wellbeing administration
- Managing confidential student information
- Coordinating appointments and waiting lists
- Maintaining accurate records across college systems
- Supporting purchasing processes
- Providing excellent customer service to students, staff and external partners
Ideally, you’ll have experience working within an administrative or customer service environment and be confident using a range of IT systems and databases. It’s important that you can communicate professionally and sensitively with a wide range of people, remain calm under pressure and demonstrate excellent organisational skills and attention to detail. Most importantly, we are looking for somebody who genuinely enjoys helping people and who can demonstrate our College values of Kindness, Unity and Excellence in their everyday work.
Due to the nature of our work, it’s essential you are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
We believe learning is not just for our students: it’s an important part of working here too. Staff Development Opportunities include:
- A mentoring scheme
- Financial contributions for external qualifications
- Skills development for current and aspiring managers
We’ll also have access to a range of staff benefits:
- An employee assistance programme
- Retail and leisure discounts
- Reduced Metro travel
Term time only staff who start mid Academic year will have their initial salary payments calculated based on actual weeks worked and the number of pay dates between the beginning of employment and the end of the current academic year.
As an employer we are committed to Equality, Diversity and Inclusion and welcome applications from all sections of the community, regardless of an individuals’ sex, age, religion, race, marital status, disability status, sexual orientation, maternity or care leaver status. We are committed to exploring opportunities for flexible working and ensuring the work-life balance and wellbeing of our workforce.
Please note that any job offer is subject to pre-employment checks including a DBS check, online searches.
Student Services Administrator in Huddersfield employer: Kirklees Council
Kirklees Council is an excellent employer that prioritises the wellbeing of its staff and the community. With a supportive work culture, opportunities for professional growth, and the chance to make a meaningful impact in the lives of students, this role as a Pastoral Wellbeing & Policy Coordinator offers a rewarding experience in a collaborative environment. Located in a vibrant area, employees benefit from a strong sense of community and the potential for a permanent position after the initial contract.
