At a Glance
- Tasks: Provide friendly IT support to students and staff, ensuring smooth tech operations.
- Company: Huddersfield New College, a vibrant community focused on education and personal growth.
- Benefits: Join a supportive team with opportunities for professional development and a positive work environment.
- Other info: Embrace diversity and contribute to a culture of empowerment and growth.
- Why this job: Make a real difference in education while working with technology you love.
- Qualifications: Strong communication skills and Level 3 education or relevant IT support experience.
The predicted salary is between 24000 - 28000 £ per year.
Kirklees Council are advertising this role on behalf of Huddersfield New College.
As an HNC colleague, you will have the rare opportunity to shape a better future through supportively challenging staff and students to become their best selves. We work collaboratively to ensure that staff love working at the College and students love learning. As One HNC we embrace difference, celebrate diversity and understand the complexities and challenges of the modern world. We strive to embody our ASPIRE values and are committed to making our vision and mission a daily lived reality. If you share our belief that education, enrichment and enlightenment are the keys to empowering young people to shape a better future, then we would welcome your application for this important role.
Responsibilities
- We’re seeking a motivated and adaptable IT professional with strong troubleshooting skills and a genuine interest in technology.
- In this role, you’ll be the friendly first point of contact for students and staff, providing confident, customer focused support.
- You’ll assist with the configuration, implementation, and maintenance of the College’s IT hardware & software assets and network infrastructure, working within a dedicated team that ensures the organisation’s technical systems run smoothly and efficiently.
Qualifications
- Applicants will have excellent communication, organisational and customer service skills and should be educated to Level 3 (A level or equivalent) or have experience of working in an IT support/helpdesk role.
Values and Culture
If you are inspired by our vision, if you are passionate about making a positive difference through self-disciplined hard work, if you are authentically aligned with our ASPIRE values, if you are humble and honestly self-reflective, HNC may well be the perfect match for you.
Equal Opportunities and Safeguarding
We are committed to equal opportunities and safeguarding young people, as such an enhanced Disclosure and Barring Service certificate will be required for all posts. All shortlisted candidates will be subject to an online search in line with Keeping Children Safe in Education. The successful candidate will also be subject to additional relevant background and safeguarding checks.
Application Details
For full details about what professional life as a member of the HNC team will be like, please visit our careers website.
The Assessment Centre date for this planned for 25th June 2026. The closing date for this vacancy is midnight 21st June 2026. Application is via the College's recruitment portal. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
IT Services Technician - Huddersfield New College employer: Kirklees Council
Huddersfield New College is an exceptional employer that prioritises a collaborative and inclusive work culture, where staff are encouraged to thrive and students are inspired to learn. With a strong commitment to professional development and the ASPIRE values, employees can expect meaningful growth opportunities while contributing to a vibrant educational environment in Huddersfield. Join us in shaping a better future through technology and support, making a real difference in the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land IT Services Technician - Huddersfield New College
✨Tip Number 1
Get to know the college's values and culture. When you understand what HNC stands for, you can tailor your approach during interviews to show how you align with their ASPIRE values. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your troubleshooting skills! Since the role requires strong IT support capabilities, consider setting up mock scenarios where you solve common tech issues. This will boost your confidence and prepare you for real-life questions during the interview.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former staff at HNC through LinkedIn or other platforms. They can provide insights about the work environment and may even give you tips on how to ace your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the HNC community. Don’t wait until the last minute; get your application in early!
We think you need these skills to ace IT Services Technician - Huddersfield New College
Some tips for your application 🫡
Show Your Passion for IT:When writing your application, let your enthusiasm for technology shine through! Share specific examples of how you've tackled IT challenges in the past and how you can bring that energy to HNC.
Tailor Your Application:Make sure to customise your application to reflect the values and culture of HNC. Highlight how your skills and experiences align with their ASPIRE values and how you can contribute to a supportive learning environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically so that your key skills and experiences stand out to the hiring team.
Apply Early!:Don’t wait until the last minute to submit your application. The sooner you apply through our website, the better your chances are of being considered, especially since we might close the vacancy early if we get enough applications!
How to prepare for a job interview at Kirklees Council
✨Know Your Tech Inside Out
Make sure you brush up on the specific IT hardware and software that Huddersfield New College uses. Familiarise yourself with common troubleshooting techniques and be ready to discuss your past experiences in similar roles. This will show that you're not just a techie, but someone who can confidently support both staff and students.
✨Embrace the ASPIRE Values
Take some time to understand the ASPIRE values of the college. Think about how your personal values align with theirs and be prepared to share examples of how you've demonstrated these values in your previous work. This will help you connect with the interviewers on a deeper level.
✨Practice Your Communication Skills
Since this role involves being the first point of contact for users, practice explaining technical concepts in simple terms. You might want to do a mock interview with a friend or family member where you explain a tech issue and how you would resolve it. Clear communication is key!
✨Show Your Passion for Education
Express your enthusiasm for making a positive impact in the educational sector. Share any relevant experiences where you've helped others learn or overcome challenges. This will demonstrate that you’re not just looking for a job, but that you genuinely care about empowering young people.
