At a Glance
- Tasks: Provide essential admin support to the student attendance department at All Saints Catholic College.
- Company: Join a supportive and committed team at All Saints Catholic College.
- Benefits: Enjoy a great pension scheme, wellbeing package, and free parking.
- Other info: Be part of a safeguarding-focused community dedicated to the welfare of children.
- Why this job: Make a difference in students' lives while developing your skills in a dynamic environment.
- Qualifications: Strong organisational, administrative, and IT skills; experience is a plus but training is provided.
The predicted salary is between 22000 - 26000 £ per year.
Position Overview
An exciting opportunity has arisen for a knowledgeable and committed individual to become a Business Support Officer from September 2026, providing administrative support to our student attendance department within All Saints Catholic College. Applicants must be able to handle a variety of tasks quickly, efficiently and calmly, and be able to work to tight deadlines, having excellent organisational, administrative and IT skills.
Responsibilities
The successful candidate will work alongside the Attendance Officer, undertaking tasks relating to data input, customer service and reporting. Experience of any of these areas would be beneficial, but training will be provided. The role also involves providing a comprehensive and highly efficient service dealing with enquiries from staff, students and external agencies in a courteous, efficient and professional manner.
Benefits
- An attractive pension scheme for both Teaching and Support staff.
- A high‑quality wellbeing package including medical cover, counselling, physiotherapy, fast track medical cover, care service and a 24‑hour GP helpline.
- Care First Advice – a 24/7 information and counselling service.
- Part of the Cycle to Work scheme; tax‑free bikes and safety equipment payable by payroll deduction through partnership with Cyclescheme.
- Free parking.
Safeguarding
All Saints is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers, volunteers and employees to share this commitment. All appointments are subject to satisfactory pre‑employment checks, including online searches and a satisfactory Enhanced Criminal Record with Barred List check through the Disclosure and Barring Service (DBS). It is an offence to apply for the role if an applicant is barred from engaging in regulated activity relevant to children. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
Business Support Officer - Attendance - ALL SAINTS CATHOLIC COLLEGE in Huddersfield employer: Kirklees Council
All Saints Catholic College is an exceptional employer that prioritises the wellbeing and professional growth of its staff. With a comprehensive benefits package including an attractive pension scheme, extensive medical cover, and a supportive work culture, employees are empowered to thrive in their roles. The college fosters a collaborative environment where individuals can develop their skills while making a meaningful impact on the lives of students.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Attendance - ALL SAINTS CATHOLIC COLLEGE in Huddersfield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Kirklees Council. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Kirklees Council before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Business Support Officer - Attendance - ALL SAINTS CATHOLIC COLLEGE in Huddersfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Kirklees Council:Your cover letter is your chance to shine! Tell us why you want to work at Kirklees Council specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Kirklees Council!
How to prepare for a job interview at Kirklees Council
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
