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- Tasks: Help individuals and families find housing solutions through advice and support.
- Company: Join Kirklees Council, dedicated to preventing homelessness in the community.
- Benefits: Enjoy flexible working, personal development support, and a great team environment.
- Why this job: Make a real impact on vulnerable people's lives while growing your career.
- Qualifications: We're looking for motivated, organised individuals ready to tackle housing challenges.
- Other info: Contact John Marsden for an informal chat about the role.
The predicted salary is between 28800 - 43200 £ per year.
Housing Solutions Officers (Advice and Assessment)
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. This also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Our employees are at the heart of the services we provide to the community. To help us achieve our ambitions, we want the best possible team. In return, we offer a great range of staff benefits to support you both in and out of work.
Kirklees Council’s Housing Solutions Service provides a range of services aimed at preventing and relieving homelessness for individuals and households across the district. The service adopts a person-centred, creative early intervention approach to solving housing problems.
Our Housing Solutions Officers work directly with customers face-to-face and over the phone to identify and assess their housing needs, provide information, advice, and support, and develop solutions to help customers resolve their housing issues. This requires working closely with a range of internal and external agencies.
We are looking for a highly motivated, self-sufficient, and organized Housing Solutions Officer (HSO) to work in the Advice and Assessment Team. The role is challenging yet highly rewarding, playing an instrumental part in developing partnerships and delivering excellent service to meet the housing needs of vulnerable people with complex needs.
We offer a flexible working environment, a supportive team, and management. There will be ongoing support for your personal and career development. We expect all staff to demonstrate the council’s core behaviours throughout their work ethics and ethos.
John Marsden is the manager for this role. Please contact them at 01484 221000 for an informal discussion or for more information.
We value talent among people with disabilities and encourage applications from individuals of all abilities. If you need support in completing your application or require the Job Description in an alternative format, please contact the Recruitment Team by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults, children, and young people. All staff and volunteers are expected to share this commitment.
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Housing Solutions Officers ( Advice and Assessment) employer: Kirklees Council
Contact Detail:
Kirklees Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officers ( Advice and Assessment)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable individuals in housing situations. Understanding these issues will help you demonstrate your empathy and problem-solving skills during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with local councils or charities. Building connections can provide you with insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle various scenarios related to housing solutions. This will showcase your ability to think on your feet and apply your knowledge effectively.
✨Tip Number 4
Research Kirklees Council’s Housing Solutions Service thoroughly. Knowing their approach and values will allow you to align your answers with their mission, making you a more attractive candidate.
We think you need these skills to ace Housing Solutions Officers ( Advice and Assessment)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Solutions Officer. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing solutions, social work, or customer service. Use specific examples to demonstrate how you've successfully supported individuals with complex needs.
Showcase Your Skills: Make sure to showcase skills such as communication, problem-solving, and teamwork. These are crucial for the role, so provide examples of how you've used these skills in past positions.
Follow Application Guidelines: Ensure you follow all application guidelines provided by Kirklees Council. This includes submitting your application through the correct channels and ensuring all required documents are included.
How to prepare for a job interview at Kirklees Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Solutions Officer. Familiarise yourself with the services provided by Kirklees Council and think about how your skills and experiences align with their person-centred approach.
✨Showcase Your Communication Skills
As this role involves working closely with customers and various agencies, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific housing issues. Think of past experiences where you successfully resolved conflicts or provided support to vulnerable individuals.
✨Demonstrate Your Commitment to Safeguarding
Since the role involves working with vulnerable adults and children, be prepared to discuss your understanding of safeguarding principles. Share any relevant experiences or training that highlight your commitment to promoting welfare and safety.
