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- Tasks: Lead a team to provide urgent support and improve service user wellbeing.
- Company: Supportive organisation focused on health and wellbeing in the community.
- Benefits: Generous leave, ongoing training, excellent pension, and family-friendly policies.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: NVQ Level 3 in care or willingness to train; strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
Overview
You will work within a supportive and experienced team dedicated to helping adults maintain their health and wellbeing with an emphasis on meeting short‑term support needs. This role is primarily within the STUST Response Team, but you will be expected to work across Kirklees as required. You will manage a team providing short‑term urgent support to achieve positive outcomes for service users, coordinate visits, and ensure high‑quality service delivery. You will also establish and maintain relationships with service users, relatives, and other professionals, and be passionate about developing your team through ongoing training and feedback.
Key Responsibilities
- Lead and coordinate the team to deliver short‑term urgent support to service users.
- Ensure quality support is provided and exceeds Care Quality Commission expectations and standards.
- Plan and schedule work, including co‑ordination of resources, and maintain effective record keeping.
- Provide first point of contact for service users and manage a dispersed workforce on the telephone during out‑of‑hours service.
- Maintain calm and composed demeanour when handling complex or demanding queries.
Requirements
- High level of understanding of Adult Social Care and a commitment to promoting and maximizing service user independence.
- Possession of NVQ Level 3 in care or a relevant qualification, or willingness to undertake such training.
- Proficient IT skills and experience with computer packages such as Microsoft Word, Access, and Excel.
- Understanding of relevant legislation, guidance, and Government agendas.
- Ability and willingness to work flexibly on a rolling rota (4 days on and 4 days off over a 16‑week period) with a 7% salary enhancement.
- Full and valid driving licence; the role requires use of a car for most of the time.
- Experience of schedule patterns including 8 weeks 7am – 16:15pm and 8 weeks 12:45pm – 22:00pm.
- Requires a DBS check at the appropriate level.
Benefits
- Generous annual leave entitlement
- Friendly and supportive team environment
- Ongoing training and career development opportunities
- Excellent pension scheme
- Range of family‑friendly policies
Closing Date 11 May 2026, 11:55 PM
Home Support Coordinator - REACH Response Team employer: Kirklees Council
Contact Detail:
Kirklees Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Support Coordinator - REACH Response Team
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Home Support Coordinator role. We recommend role-playing with a friend to build your confidence and get feedback on your responses.
✨Tip Number 3
Showcase your passion for adult social care during interviews. Share personal stories or experiences that highlight your commitment to service user independence and quality support. This will help you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team.
We think you need these skills to ace Home Support Coordinator - REACH Response Team
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Home Support Coordinator role. We want to see how you can contribute to our mission of supporting service users effectively.
Showcase Your Teamwork Skills: Since this role involves leading a team, it’s crucial to demonstrate your ability to work collaboratively. Share examples of how you've successfully coordinated with others in past roles, as we value teamwork at StudySmarter.
Highlight Relevant Qualifications: If you have an NVQ Level 3 in care or any relevant qualifications, make sure to mention them! If you're willing to undertake training, let us know. We appreciate candidates who are eager to learn and grow with us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Kirklees Council
✨Know Your Stuff
Make sure you brush up on your knowledge of Adult Social Care and the specific needs of service users. Familiarise yourself with relevant legislation and guidance, as well as the Care Quality Commission standards. This will show that you're not just interested in the role but also committed to providing high-quality support.
✨Showcase Your Leadership Skills
As a Home Support Coordinator, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in challenging situations. Think about times when you’ve coordinated resources or maintained calm under pressure – these stories will resonate well with the interviewers.
✨Demonstrate Flexibility
This role requires a flexible approach to work patterns. Be ready to discuss your availability and willingness to adapt to the rolling rota. Highlight any previous experience where you’ve had to adjust your schedule to meet urgent needs or support your team effectively.
✨Build Rapport
Since establishing relationships is key in this role, practice how you would connect with service users and colleagues. During the interview, be personable and approachable. Show that you understand the importance of communication and empathy in maintaining positive outcomes for service users.