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- Tasks: Patrol Kirklees, resolve parking issues, and assist the public with queries.
- Company: Kirklees Council, dedicated to thriving communities and sustainable living.
- Benefits: 28.5 days leave, local government pension, healthcare access, and free uniform.
- Why this job: Be the face of Parking Services and make a real difference in your community.
- Qualifications: Good communication skills and a valid UK driving licence required.
- Other info: Full training provided, with opportunities for professional development.
The predicted salary is between 22400 - 24000 £ per year.
Organisation: Kirklees
Directorate: Place
Service Area: Highways & Streetscene
Hours: 37
Number of Jobs: 2
Location(s): Across Kirklees
Position type: Permanent
Grade: Grade 6
Salary: £26,403 - £28,142
Enhancements / additional payments details: Rotating Shifts (max 7%)
Advert Wording: We want Kirklees to be a district which combines a strong, sustainable economy with a great quality of life – leading to thriving communities, growing businesses, high prosperity, and low inequality where people enjoy better health throughout their lives.
Benefits:
- 28.5 days paid leave per year plus bank holidays, rising to 33.5 days after 5 years’ service
- Local Government Pension Scheme
- Access to Employee Healthcare including health MOTs and wellbeing support
- Full training including both online and classroom based learning and ongoing professional development
- Free uniform provided
Working from one of our bases in Huddersfield and Dewsbury you will be the public face of Parking Services, tackling and resolving a variety of parking issues in a fair and consistent way. You will be an ambassador for the Council, helping customers and members of the public with parking related queries and complaints.
You will patrol either North or South Kirklees, checking that vehicles are parked correctly in car parks and on street, and where necessary issuing Penalty Charge Notices (parking tickets). Full training will be given, with an initial 6-week induction period during which you will work alongside an experienced officer. When you have completed your training, you will be able to deal with a range of parking offences (we call them contraventions). You will also check the condition of parking machines and signs during your patrol, reporting any issues to your supervisor.
You will work a rotating shift pattern of 5 days out of 7, Monday to Sunday with start and finish times between 08:00 and 20:00. There may be some occasions where you will be required to work between the hours of 07:30 and 22:00. These shift patterns are currently under review. An additional allowance will be paid for shift working. There will sometimes be opportunities to work with the police and other partner agencies, either during the day or in the evening.
You will patrol mainly on foot in all weathers in and around town centre locations, sometimes driving a Council van or taking public transport to other locations. You will be able to plan your own day and ensure parking regulations are being followed. You need to be able to demonstrate good communication skills and a calm approach when dealing with members of the public. A uniform is provided for working in all weathers including appropriate footwear and you will also be provided with appropriate Personal Protective Equipment. You may on occasion be deployed in plain clothes as part of our strategy to identify and tackle blue badge misuse.
You will be allocated areas to patrol across the Kirklees District and must hold a valid driving licence that allows you to drive in the UK, as driving is an essential requirement of this role.
This job is subject to a DBS check at the appropriate level. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.
Closing date: 30 January 2026, 11:55 PM
Civil Enforcement Officer in England employer: Kirklees Council
Contact Detail:
Kirklees Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in England
✨Tip Number 1
Get to know the company culture! Research Kirklees and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Civil Enforcement Officer role. Think about how you would handle various parking situations and customer interactions, as these will likely come up.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Kirklees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Kirklees. Don’t miss out!
We think you need these skills to ace Civil Enforcement Officer in England
Some tips for your application 🫡
Keep it Relevant: When you're writing your application, make sure to highlight your skills and experiences that are directly related to the role of a Civil Enforcement Officer. We want to see how you can tackle parking issues and communicate effectively with the public.
Show Your Personality: Don’t be afraid to let your personality shine through! We’re looking for someone who can represent Kirklees well, so share a bit about yourself and why you’re passionate about this role. A friendly tone can go a long way!
Follow the Guidelines: Make sure you read the job description carefully and follow any specific instructions for the application process. We adopt a ‘name blind’ approach, so focus on showcasing your skills without personal details until shortlisting.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Kirklees Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand the key duties like patrolling, issuing Penalty Charge Notices, and dealing with public queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Communication Skills
Since this role involves interacting with the public, practice how you'll communicate effectively and calmly in various scenarios. Think of examples where you've successfully resolved conflicts or helped someone, as these will showcase your ability to handle challenging situations.
✨Dress for Success
Even though you’ll be provided with a uniform, dress smartly for the interview. It shows respect for the interviewers and the organisation. Plus, it sets a positive tone for your professionalism and readiness to represent the Council.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training process, shift patterns, or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the job is the right fit for you.
