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- Tasks: Support housing solicitors and advisers with administrative tasks in a dynamic team environment.
- Company: Fusion Housing is a charity dedicated to helping communities find and maintain housing.
- Benefits: Enjoy flexible working, 30 days annual leave, and a health cash plan.
- Other info: This role offers hybrid working and a commitment to safeguarding and inclusivity.
- Why this job: Make a real impact by assisting those facing homelessness and food poverty in your community.
- Qualifications: Positive attitude, good admin skills, and experience working with the public are essential.
The predicted salary is between 19400 - 20400 £ per year.
Hours: 25 per week, worked over 5 days (ideally 10am to 3pm) Monday to Friday
Location: Huddersfield and surrounding areas
Position type: Permanent
Salary: Band 2B £23,493 – £24,382 per annum (pro rata)
Fusion Housing works across the Kirklees, Calderdale and Wakefield districts of West Yorkshire, providing help for our communities to find and maintain housing through legal advice, employment support, learning opportunities, supported accommodation and local food bank provision.
An exciting vacancy has arisen to offer administrative support to our Housing Solicitors and Advisers in our Huddersfield and Dewsbury Offices. We are looking to appoint an organised, positive person with great administrative skills and plenty of enthusiasm who will be part of our busy Advice Service Team. This is an opportunity to work for a well-established locally based charity that helps households facing homelessness and food poverty. As an Administrator you will be a key part of our team, helping ensure everyone who contacts Fusion Housing feels welcomed, valued and supported.
The Role Includes:
- Making client appointments
- Arranging for interpreters
- Preparation and proof reading of file notes and correspondence, telephone calls to clients and third-party contacts
- Administration of case files and maintaining filing systems
- Liaising with clients regarding enquiries on existing matters
- Enquiries into financial eligibility of clients
- Photocopying/scanning documents
- Information gathering from third-parties e.g Land Registry checks, Tenancy Deposit checks and Housing Benefit entitlements
- Providing basic information to clients as appropriate
The Qualities We’re Looking For:
- A positive, enthusiastic and approachable attitude with a sense of professional curiosity.
- Someone who enjoys working in a fast paced, dynamic team where people support each other and are happy to get stuck in.
- Ability to work on own initiative and enjoy the challenge of an ever-changing workload.
- Good administrative skills and working knowledge of Microsoft Office applications (Word, Excel, Outlook, Teams).
- Ability to plan and prioritise work effectively.
- Experience of working directly with the public, perhaps in a Foodbank or Advice Service.
- Ability to communicate with a wide range of people.
TO APPLY FOR THIS ROLE: Complete our online application form via the Fusion Housing website, further information, e.g. job description and employee specification are available.
CLOSING DATE: 10am on Monday 30th June 2025
INTERVIEWS: week commencing 14th July at our Huddersfield office
Fusion Housing has a commitment to safeguarding children and adults at risk and will ensure that all its policies reflect this. This recruitment is taking place under our Equality, Diversity and Inclusion Policy and Procedures.
A DBS Check Will Be Required
As an employee of Fusion Housing, all successful applicants benefit from the following:
- 30 days annual leave; 2 floating days; statutory bank holidays (all pro-rata for P/T staff)
- Flexible working
- Hybrid working policy
- 30-minute paid break per day
- 5% employer pension contribution
- Pension salary sacrifice scheme
- Sick pay scheme
- Inclusive maternity and parental policies and pay
- Health cash plan
- A full range of staff and peer support networks
Advice Service Administrator - Fusion Housing employer: Kirklees Council
Contact Detail:
Kirklees Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Service Administrator - Fusion Housing
✨Tip Number 1
Familiarise yourself with Fusion Housing's mission and values. Understanding their commitment to helping communities can help you align your responses during the interview, showcasing your enthusiasm for their work.
✨Tip Number 2
Highlight any relevant experience you have in administrative roles or customer service. Be prepared to discuss specific examples of how you've successfully managed tasks similar to those listed in the job description.
✨Tip Number 3
Demonstrate your organisational skills by preparing a list of questions about the role and the team dynamics. This shows your proactive approach and genuine interest in becoming part of their busy Advice Service Team.
✨Tip Number 4
Practice your communication skills, especially in scenarios where you might need to interact with clients from diverse backgrounds. Being able to convey empathy and professionalism will be key in this role.
We think you need these skills to ace Advice Service Administrator - Fusion Housing
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities Fusion Housing is looking for. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant administrative experience, particularly in roles that involved client interaction or support services. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of your administrative skills and how they will benefit the Advice Service Team at Fusion Housing.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Kirklees Council
✨Show Your Enthusiasm
Make sure to express your passion for helping others and your enthusiasm for the role. Fusion Housing values a positive attitude, so let your excitement shine through during the interview.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed administrative tasks in the past. Highlight your ability to plan and prioritise effectively, as this is crucial for the Advice Service Administrator role.
✨Familiarise Yourself with Relevant Software
Brush up on your Microsoft Office skills, especially Word, Excel, and Outlook. Being comfortable with these applications will show that you're ready to hit the ground running in a fast-paced environment.
✨Prepare for Client Interaction Scenarios
Think about how you would handle various client situations, especially those involving sensitive issues like housing and food poverty. Being able to communicate effectively with a diverse range of people is key for this position.