At a Glance
- Tasks: Support the sales team by processing orders and ensuring excellent customer service.
- Company: Join a leading manufacturer of commercial carpets with a strong reputation.
- Benefits: Enjoy 23 days holiday, performance-based salary increases, and free on-site parking.
- Other info: Complete an Apprenticeship Training Programme while developing your skills.
- Why this job: Kickstart your career with hands-on experience in a dynamic sales environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 28500 - 28500 £ per year.
This exciting opportunity has arisen to work for a growing company within the sales office.
The successful candidate will contribute to maintaining excellent customer service standards while ensuring the smooth flow of information between customers, the sales office, and production departments providing essential administrative support
The role involves processing customer orders, coordinating with manufacturing teams, monitoring stock availability, and handling customer enquiries professionally and efficiently.
Key Responsibilities
- Accurately input customer orders onto the company’s systems in a timely manner.
- Process amendments, cancellations, and updates to customer orders as required.
- Liaise closely with manufacturing and production teams to ensure customer orders are scheduled and fulfilled correctly.
- Check stock levels and product availability to support customer enquiries and order processing.
- Communicate delivery information and order status updates to customers.
- Handle incoming telephone calls professionally and courteously.
- Take customer orders over the telephone and ensure all details are accurately recorded.
- Support the Sales Office Manager and wider sales team with general administrative duties.
- Work collaboratively with colleagues across sales, production, and logistics functions.
As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
- Attend and be punctual for all induction sessions, lessons and work-based training/support sessions.
- Complete all required assignments with by the required timeline
- Build up your portfolio of ongoing evidence.
- Access support from your tutor/assessor and your manager .
- Company Benefits
- Holidays: 23 days plus 10 Bank Holidays – 3 to 5 days are fixed due to closure
Annual salary increases and also performance based increases.
- Uniform provided
- Pension
- Free On-site Car Parking
Please checkthe timeit will take to traveland alsothe cost. You willbe requiredto attend Kirklees College, The Waterfront Centre for your studies.
- About the employer
- NATIONAL FLOORCOVERINGS LTD
Heckmondwike is the UK’s leading manufacturer ofcommercial fibre bonded carpets and carpet tiles.
We have an annual turnover of approximately £25 million and 150 employees.
From its manufacturing site in West Yorkshire, Heckmondwike FB has been offering one of the widest ranges offibre bonded carpets and carpet tiles for over 50 years.
Used ineducation, commercial offices, retail outletsand extensively byarchitects and developers, the company is committed to manufacturing design-led, yet hard-wearing carpets and carpet tiles.
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Apprentice Sales Office Administrator in Peacehaven employer: Kirklees College
MAC'S TRUCK SALES LTD is an exceptional employer that offers a nurturing environment for aspiring professionals in finance and administration. As a family-run SME, we prioritise employee growth through hands-on experience and opportunities for personal development, ensuring that our team members can build a rewarding long-term career while contributing to our success. Join us to be part of a supportive team where your contributions are valued and recognised.
