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For Companies At a Glance
- Tasks: Support the MIS and Exams service while learning about student records and compliance.
- Company: Join a college dedicated to student success and inclusivity.
- Benefits: Gain valuable experience, earn while you learn, and develop customer service skills.
- Why this job: Kickstart your career in a dynamic environment with real impact on students' lives.
- Qualifications: No prior experience needed, just a passion for helping others and learning.
- Other info: Flexible working hours with opportunities to work across different centres.
The predicted salary is between 800 - 1400 £ per month.
This is an exciting opportunity to work across a busy MIS (Management Information & Systems) and Exams service with the college. The role is to gain knowledge and understanding of the various functions across the college, including student records, funding returns, audit and compliance and exams.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday to Friday – you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment.
- Expected Duration: 1 Year 3 Months
This employer is part of the Disability Confident scheme, committed to employing disabled people.
Apprentice: Exams & MIS Customer Service in Huddersfield employer: Kirklees College
Contact Detail:
Kirklees College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice: Exams & MIS Customer Service in Huddersfield
✨Tip Number 1
Get to know the college's values and mission. When you walk into that interview, show us how your passion for customer service aligns with what they stand for. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! We recommend doing mock interviews with friends or family. This will help you feel more confident and ready to tackle any questions thrown your way.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their MIS and Exams service shows you’re genuinely interested and eager to learn. Plus, it gives you a chance to see if the role is right for you.
✨Tip Number 4
Finally, apply through our website! We want to make sure your application stands out, and applying directly helps us keep track of your journey. Let’s get you started on this exciting opportunity!
We think you need these skills to ace Apprentice: Exams & MIS Customer Service in Huddersfield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about the role and working with us at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that match the job description. We love seeing how you can contribute to our busy MIS and Exams service!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Kirklees College
✨Know Your Stuff
Make sure you understand the basics of Management Information Systems and customer service. Brush up on key terms and concepts related to student records, funding returns, and compliance. This will show your enthusiasm and readiness to learn.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for someone. This is crucial for a role focused on customer service.
✨Ask Smart Questions
Come prepared with questions about the college's MIS and Exams service. This could be about their processes, challenges they face, or how they support students. It shows you're genuinely interested in the role and eager to contribute.
✨Be Flexible and Open-Minded
Since the role may require working evenings and weekends, express your willingness to adapt. Highlight any previous experiences where you've had to be flexible with your schedule. This will demonstrate your commitment to the role and the team.
