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For Companies At a Glance
- Tasks: Guide patients, manage appointments, and ensure smooth communication in a busy healthcare setting.
- Company: Local healthcare facility in Portsmouth with a dedicated team.
- Benefits: Rewarding role with opportunities to make a difference in patient care.
- Why this job: Join a passionate team and help improve the healthcare experience for nearly 10,000 patients.
- Qualifications: Strong communication skills, IT proficiency, and attention to detail required.
The predicted salary is between 30000 - 42000 £ per year.
A local healthcare facility in Portsmouth is seeking an experienced medical receptionist care navigator to join their dedicated team. The ideal candidate will possess excellent communication and interpersonal skills, work well under pressure, and assist approximately 9750 patients.
Responsibilities include:
- Directing patients
- Managing appointments
- Ensuring effective communication within the practice
A good standard of education and IT skills are essential. The position requires attention to detail and adherence to confidentiality. A rewarding opportunity awaits those committed to quality healthcare service.
Care Navigator & Medical Front Desk Specialist in Portsmouth employer: Kirklands Surgery
Contact Detail:
Kirklands Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator & Medical Front Desk Specialist in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the healthcare facility in Portsmouth. They can give you insider info on what it’s really like working there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and communication. We all know that first impressions count, so show them you’re ready to handle the pressure with confidence!
✨Tip Number 3
Showcase your IT skills during the interview. Bring examples of how you’ve used technology to improve patient interactions or streamline processes. This will highlight your ability to adapt and thrive in a busy medical environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Care Navigator & Medical Front Desk Specialist in Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about interacting with patients and the team, make sure your application highlights your communication prowess. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the job description. Mention your experience in managing appointments and working under pressure to show us you’re the right fit.
Highlight Your IT Skills: As a Care Navigator & Medical Front Desk Specialist, you'll need solid IT skills. Make sure to mention any relevant software or systems you've used in previous roles to reassure us that you can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on this rewarding opportunity!
How to prepare for a job interview at Kirklands Surgery
✨Know Your Stuff
Familiarise yourself with the healthcare facility's services and values. Understand the role of a Care Navigator & Medical Front Desk Specialist, and be ready to discuss how your skills align with their needs. This shows you’re genuinely interested and prepared.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about situations where you resolved conflicts or improved patient experiences.
✨Demonstrate Your IT Proficiency
Brush up on any relevant software or systems used in medical reception. If you have experience with specific tools, mention them during the interview. Being tech-savvy can set you apart from other candidates.
✨Emphasise Attention to Detail
Prepare to discuss how you ensure accuracy in your work, especially when managing appointments and patient information. Share examples that highlight your ability to maintain confidentiality and handle sensitive information responsibly.
