Customer Service Team Leader We’re looking for an experienced and people-focused Sales Team Leader to lead, motivate and develop an established sales team. This is a hands-on role focused on driving performance, improving engagement and supporting commercial growth. Benefits: Monday–Friday Office-based Life Insurance Private healthcare through salary sacrifice The Role: Lead, motivate and coach the sales team Conduct 1-1s and performance reviews Monitor KPIs, targets and activity levels Drive upselling and cross-selling opportunities Support recruitment, onboarding and training Introduce new ideas to improve team performance and engagement Work closely with teams across different locations The Candidate: Previous sales, telesales or customer service team leadership experience Strong KPI and target-driven approach Commercially minded with a focus on growth Confident, engaging and motivational Hands-on with the ability to establish authority Proactive and able to bring fresh ideas Full driving licence beneficial
Customer Service Team Leader in Stapleford employer: Kirkland Associates
Kirkland Associates is an excellent employer for those looking to thrive in a dynamic sales environment. With a strong focus on employee development, we offer comprehensive training and a supportive culture that encourages growth and success. Located in the East Midlands, our team enjoys a balanced work-life schedule and competitive earnings potential, making it a rewarding place to build a career.
