Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and oversee international orders while delivering top-notch service.
- Company: Join a leading market player experiencing exciting growth and innovation.
- Benefits: Enjoy flexible working, 25 days holiday, annual bonuses, and a contributory pension.
- Why this job: Be part of a dynamic team that values communication and personal accountability in a supportive culture.
- Qualifications: Previous B2B customer service experience and strong relationship-building skills are essential.
- Other info: Work Monday to Friday, with opportunities for hybrid working and free parking.
My client are a well-known market leader in their field who are experiencing an exciting period of growth. They are looking for an Account Coordinator to join their team on a full-time, permanent basis.
- Mon-Fri 9-5 (flexible/hybrid)
- Annual company bonus
- 25 days holidays + bank holidays
- Christmas shut down
- Contributory pension
- Free parking
Responsibilities:
- Managing and developing existing and new key customer and distributor relationships.
- Be a clear and regular point of communication between our customers and the Sales Manager.
- Regularly interact with the customer base to monitor and build on sales performance, gaining key insights into the market.
- Oversee the smooth passage of international orders, from the early stages of raising quotes through to delivery.
- Deliver exceptional customer service.
- Interacting with customers via email, calls, and video calls.
- Related administration duties.
- Supporting the UK Customer Service Team with overflow calls.
The Candidate:
- Previous experience in a busy B2B customer service related role.
- Proven experience in building strong relationships.
- Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint.
- The ability to work on own initiative and as part of a team to achieve objectives, driving personal accountability.
- Demonstrable ability to communicate effectively at all levels of the business.
- Works to tight deadlines and the ability to juggle priorities.
- Ability to look at the bigger picture, thinks things through and demonstrates strong problem-solving skills.
Junior Account Manager employer: Kirkland Associates
Contact Detail:
Kirkland Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the company and its market position. Understanding their products, services, and customer base will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've built strong relationships in previous roles. Highlighting your interpersonal skills and ability to manage customer interactions effectively will be crucial.
✨Tip Number 4
Practice your communication skills, especially for video calls. Since the role involves interacting with customers through various channels, being articulate and confident in virtual settings is essential.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B customer service roles. Emphasise your ability to build strong relationships and any specific achievements that demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities of the Junior Account Manager position, particularly in managing customer relationships and delivering exceptional service.
Highlight Key Skills: In your application, clearly outline your computer skills, especially with Microsoft Office tools. Provide examples of how you've used these skills in past roles to support your claims.
Showcase Problem-Solving Abilities: Include specific examples in your application that demonstrate your problem-solving skills and ability to work under tight deadlines. This will help illustrate your capability to handle the demands of the role effectively.
How to prepare for a job interview at Kirkland Associates
✨Showcase Your Relationship-Building Skills
As a Junior Account Manager, your ability to build strong relationships is crucial. Prepare examples from your previous roles where you successfully developed customer relationships, highlighting how these contributed to sales performance.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've communicated with customers in the past, whether through email, calls, or video calls. Practice articulating your thoughts clearly and confidently.
✨Highlight Your Problem-Solving Abilities
The job requires strong problem-solving skills. Think of specific instances where you faced challenges in a customer service role and how you resolved them. This will show your potential employer that you can handle tight deadlines and juggle priorities.
✨Familiarise Yourself with Their Products and Market
Research the company’s products and their position in the market. Understanding their offerings and the competitive landscape will allow you to ask insightful questions during the interview and demonstrate your genuine interest in the role.
