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- Tasks: You'll schedule appointments and resolve customer queries in a fast-paced office.
- Company: Join a fantastic client in Newark, known for their supportive work culture.
- Benefits: Enjoy a permanent role with a competitive salary of £26,000 - £28,000.
- Why this job: This role offers a chance to develop your customer service skills and work collaboratively.
- Qualifications: You need office experience, excellent IT skills, and a professional telephone manner.
- Other info: Work Monday to Friday and be part of a dynamic team!
The predicted salary is between 22000 - 28000 £ per year.
We are looking for a Scheduler to join our fantastic client in Newark. The ideal candidate will have office-based experience and will be confident liaising with customers and working in a fast-paced environment.
Permanent role: Monday to Friday
Salary: £26,000 - £28,000 depending on experience.
Scheduler - The Role:- Liaising with customers via email and telephone in a timely manner
- Resolving queries and complaints, providing excellent customer service
- Scheduling appointments
- Administration duties
- Managing the inbox
- Working closely with other departments to resolve enquiries
- Professional telephone manner
- Experience in an office based role
- Excellent IT skills
- Excellent attention to detail
Scheduler in Newark, Nottinghamshire employer: Kirkland Associates (Nottingham) Limited
Contact Detail:
Kirkland Associates (Nottingham) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler in Newark, Nottinghamshire
✨Tip Number 1
Familiarise yourself with the scheduling software commonly used in office environments. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves liaising with customers, being articulate and professional will help you make a great impression.
✨Tip Number 3
Research the company and its values before your interview. Understanding their customer service approach and how they handle queries will allow you to align your answers with their expectations.
✨Tip Number 4
Prepare examples from your past experience that showcase your attention to detail and ability to manage multiple tasks. This will help you illustrate your suitability for the fast-paced environment they are looking for.
We think you need these skills to ace Scheduler in Newark, Nottinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your office-based experience and any relevant skills that align with the Scheduler role. Emphasise your customer service experience and IT skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to liaise with customers effectively. Mention specific examples of how you've resolved queries or complaints in previous roles, demonstrating your excellent attention to detail.
Highlight Relevant Experience: In your application, focus on your experience in fast-paced environments. Provide examples of how you managed multiple tasks, such as scheduling appointments and handling administrative duties, to show you can thrive in this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Scheduler position.
How to prepare for a job interview at Kirkland Associates (Nottingham) Limited
✨Show Off Your Communication Skills
As a Scheduler, you'll be liaising with customers regularly. Make sure to demonstrate your professional telephone manner during the interview. Practice clear and concise communication to show that you can handle queries effectively.
✨Highlight Your Office Experience
Since the role requires office-based experience, be prepared to discuss your previous roles. Share specific examples of how you've managed tasks in a fast-paced environment and how that experience will help you succeed as a Scheduler.
✨Demonstrate Your IT Proficiency
Excellent IT skills are essential for this position. Be ready to talk about the software and tools you've used in past roles. If possible, mention any scheduling software or CRM systems you're familiar with to show you're tech-savvy.
✨Emphasise Attention to Detail
Attention to detail is crucial for a Scheduler. Prepare to give examples of how you've ensured accuracy in your work, whether it's through managing appointments or resolving customer complaints. This will show that you take pride in your work.
