Travel Administration/ Operations Executive up to £28k plus extras
We have an exceptional opportunity for someone ideally with travel industry experience to join our friendly administration / operations team based in Central London.
Travel Operations Executive Job specification
- Efficiently executing administration tasks and processes within Kirker Holidays.
- Thoroughly checking all aspects of the invoice ensuring that every detail is correct
- All communications to hotels and ground agents is requested and accurate.
- Making sure that all airline tickets have been booked correctly and correspond to the booking details.
- Liaise with the reservations team on errors and queries arising from the checking procedure.
- Writing and preparing the final travel itinerary of a clients holiday
- Support the Kirker Concierge and book ‘Kirker Extras’ such as museum entrance tickets, walking tours etc
- Support and cover for the Operations team including ensuring the contents of the Kirker wallets are produced and compiled in an accurate and timely manner
- Running rail reports, reviewing content and booking rail tickets as appropriate
- Entering Advanced Passenger Information (API) onto Darwin (our reservations system).
- Chasing and re-confirming hotel confirmations
- Logging and dispatching of Brochure requests
- Re-confirming hotel confirmations and liaising with hotels accordingly
Travel Operations Executive Personal skills
- Precision and attention to detail
- Experience of Amadeus (or similar GDS) is preferred but not essential as training can be given
- Strong organization skills
- Highly motivated, enthusiastic and confident
- Ability to multi-task, thrive under pressure and be a good team player
- Excellent communication skills both verbal and written
- Customer focused with the ability to immediately resolve any issues
- Ability to manage time effectively in order to arrange workload and prioritize key tasks
- Excellent travel knowledge would be ideal but not essential
