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- Tasks: Support the team with contracts and enhance client experiences through concierge services.
- Company: Join Kirker Holidays, a leading specialist tour operator with a vibrant team.
- Benefits: Earn up to £31k with opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that creates unforgettable travel experiences for discerning clients.
- Qualifications: Experience in travel or service industry and a passion for exceptional customer service.
- Other info: Engage in exciting events and develop your skills in a supportive atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Specialist tour operator, Kirker Holidays, is looking for an organised person to join its busy Administration Team as part of the Contracting, Sales and Marketing Teams. Kirker needs a talented and energetic individual who has excellent attention to detail to ensure that the specialist roles in Contracting, Concierge and Sales are well-supported. This will allow the expert contractors to focus on supplier relationships whilst the contracts are checked, signed and uploaded onto the appropriate booking system which offers the Sales Team visibility quickly and efficiently.
In addition, the Concierge support role should help improve the speed and quality of the Concierge service provided to all clients and travel agents, particularly by booking tickets for museums and galleries in key destinations.
Job Specification:- Requesting hotel contracts and converting to Kirker contract templates.
- Researching potential new destination/hotel product opportunities.
- Updating Kirker website copy and prices.
- Analysis of competitiveness of Kirker hotel proposition, and negotiating with suppliers to ensure best sales opportunities.
- Supporting the Marketing and Sales department with information relating to the Kirker Concierge service e.g. updating excursion documents, checking upcoming schedules and listings, and making bookings for restaurants, concerts and museums as required.
- Attending hotel and client events/presentations.
- Monitoring hotel allocations and stop-sales.
- Assisting with database loading at peak times.
You will be an enthusiastic, hands-on, team player – with excellent attention to detail and a passion for delivering exceptional service. The successful candidate will have experience in the travel or service industry and knowledge of how best to exceed a discerning traveller’s expectations. Good, general knowledge of a wide range of cultural destinations and interests would be an advantage.
Concierge and Contract Administration Executive employer: Kirker Holidays
Contact Detail:
Kirker Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge and Contract Administration Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel and service industry, especially those who work at Kirker Holidays. A friendly chat can open doors and give you insider info about the company culture and what they really value in a candidate.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your attention to detail and how you've delivered exceptional service in past roles. Use specific examples that highlight your experience in the travel industry.
✨Tip Number 3
Be proactive! If you see an opportunity to help out or contribute to a project related to contracting or concierge services, jump in. This shows your enthusiasm and willingness to support the team, which is exactly what Kirker is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Kirker team. Don’t forget to tailor your application to highlight your relevant skills and experiences!
We think you need these skills to ace Concierge and Contract Administration Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Concierge and Contract Administration Executive. Highlight your experience in the travel or service industry, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for at Kirker Holidays. Be sure to mention any relevant experience that shows you can deliver exceptional service.
Show Off Your Research Skills: Since the role involves researching new destinations and hotel products, demonstrate your research skills in your application. Mention any specific destinations or cultural interests you’re passionate about, and how they could benefit our clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Kirker Holidays
✨Know Your Stuff
Make sure you research Kirker Holidays and understand their services, especially in Contracting and Concierge. Familiarise yourself with their destinations and the types of experiences they offer. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Attention to Detail
Since the role requires excellent attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s checking contracts or managing bookings, be ready to discuss how you ensure accuracy in your work.
✨Be a Team Player
Highlight your teamwork skills during the interview. Share stories that showcase your ability to collaborate effectively with others, especially in fast-paced environments. Kirker values a hands-on approach, so emphasise how you contribute to team success.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company culture, the team you'll be working with, or how success is measured in the role. It shows you're engaged and serious about the opportunity.
