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For Companies At a Glance
- Tasks: Lead technical support and training in high-threat environments while managing a dedicated team.
- Company: Join Kirintec, a pioneering R&D company focused on innovative security technologies.
- Benefits: Enjoy competitive pay, company events, pension scheme, and travel perks.
- Other info: Opportunity for national and international travel with excellent career growth potential.
- Why this job: Make a real difference in global security while developing your skills in a dynamic role.
- Qualifications: Experience in high-threat environments and strong communication skills are essential.
The predicted salary is between 42000 - 70000 £ per year.
About Kirintec
Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats.
Position
This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec’s in country representative and focal point for the provision of local technical support, maintenance and training.
Key Responsibilities
- Manage and deliver all in country maintenance, support and training activities
- Lead and manage a small team, prioritise resources to meet the needs of the customer
- Manage and operate the local customer support helpdesk
- Locally manage the team’s budget and account for assets
- Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings
- Engage with local partners to understand the operational needs
- Build rapport with all stakeholders
- Provide system training to soldiers and other end users
- Generate reports on in country activity, both from the technical and logistical standpoint
Essential Skills / Experience
- Experience as a field service representative or a similar role operating in high threat environments
- Experience working with Close Protection (CP) teams in high threat environments
- Experience with managing and maintaining technical equipment
- A good understanding of RF principals
- Critical thinker, with the ability to understand second and third order effects
- Team player
- Good time-management skills
- Good communication skills, with the ability to engage with all levels / ranks of stakeholders
- Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remote desktop applications, web interfaces and GUIs)
- Attention to detail
- Self-starter
- Computer literate
Desirable Skill / Experience
- Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning Sector (PTLLS), Award in Education and Training (AET) or equivalent
- First Response Emergency Care Level 3 (FREC3)
- Experience / appreciation of programming languages i.e. Python
- Experience of operating ECM equipment
Hours: Contract based
Location: Deployed
Travel: National and International travel to high threat areas
Clearance: Must hold UK Security Clearance
Duration: Up to 4 years
Job Types: Full-time, Fixed term contract
Pay: From £50,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free or subsidised travel
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Licence/Certification:
- SC clearance (or are able to obtain this) (required)
Willingness to travel:
- 75% (required)
Work Location: In person
LED Service Technician employer: Kirintec Limited
Contact Detail:
Kirintec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LED Service Technician
✨Tip Number 1
Network like a pro! Get in touch with folks already working in the industry or at Kirintec. LinkedIn is your best mate here – drop them a message, ask about their experiences, and see if they can give you the inside scoop on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of RF principles. Be ready to discuss how your past experiences align with the responsibilities of the Lead Field Service Representative role. We want to see that you can handle high-pressure situations!
✨Tip Number 3
Show off your leadership skills! Since this role involves managing a team, think of examples from your past where you've successfully led a group or project. Highlight your ability to prioritise resources and engage with stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Kirintec and being part of our mission to tackle security threats head-on.
We think you need these skills to ace LED Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the LED Service Technician role. Highlight your experience in high threat environments and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Kirintec and how your skills can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Team Spirit: Since this role involves managing a team, make sure to highlight your teamwork and leadership experiences. We’re all about collaboration at StudySmarter, so let us know how you’ve successfully worked with others in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Kirintec Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around RF principles and the specific equipment you'll be working with. Kirintec values expertise, so being able to discuss your experience with ECM equipment and any relevant programming languages like Python will definitely set you apart.
✨Showcase Your Leadership Skills
As a Lead Field Service Representative, you'll need to manage a team effectively. Prepare examples of how you've led teams in high-pressure situations before. Highlight your ability to prioritise resources and engage with stakeholders at all levels.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think critically and solve complex problems, especially in high-threat environments. Kirintec is looking for someone who can understand second and third order effects, so share specific instances where your critical thinking made a difference.
✨Prepare for Security Discussions
Since this role involves liaising with security teams, it’s crucial to show your understanding of security protocols and close protection operations. Familiarise yourself with the security measures relevant to the role and be prepared to discuss how you would ensure safety during support taskings.