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For Companies At a Glance
- Tasks: Lead a team in high-stakes environments, providing technical support and training.
- Company: Join Kirintec, a pioneering R&D company in security technology.
- Benefits: Competitive salary, pension scheme, travel perks, and company events.
- Other info: Dynamic role with opportunities for international travel and career growth.
- Why this job: Make a real difference in global security while developing your skills.
- Qualifications: Experience in high-threat environments and strong communication skills.
The predicted salary is between 40000 - 60000 £ per year.
About Kirintec
Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats.
Position
This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec’s in country representative and focal point for the provision of local technical support, maintenance and training.
Key Responsibilities
- Manage and deliver all in country maintenance, support and training activities
- Lead and manage a small team, prioritise resources to meet the needs of the customer
- Manage and operate the local customer support helpdesk
- Locally manage the team’s budget and account for assets
- Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings
- Engage with local partners to understand the operational needs
- Build rapport with all stakeholders
- Provide system training to soldiers and other end users
- Generate reports on in country activity, both from the technical and logistical standpoint
Essential Skills / Experience
- Experience as a field service representative or a similar role operating in high threat environments
- Experience working with Close Protection (CP) teams in high threat environments
- Experience with managing and maintaining technical equipment
- A good understanding of RF principals
- Critical thinker, with the ability to understand second and third order effects
- Team player
- Good time-management skills
- Good communication skills, with the ability to engage with all levels / ranks of stakeholders
- Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remote desktop applications, web interfaces and GUIs)
- Attention to detail
- Self-starter
- Computer literate
Desirable Skill / Experience
- Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning Sector (PTLLS), Award in Education and Training (AET) or equivalent
- First Response Emergency Care Level 3 (FREC3)
- Experience / appreciation of programming languages i.e. Python
- Experience of operating ECM equipment
Hours: Contract based
Location: Deployed
Travel: National and International travel to high threat areas
Clearance: Must hold UK Security Clearance
Duration: Up to 4 years
Job Types: Full-time, Fixed term contract
Pay: From £50,000.00 per year
Benefits
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free or subsidised travel
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Licence/Certification:
- SC clearance (or are able to obtain this) (required)
Willingness to travel:
- 75% (required)
Work Location: In person
Lead Field Service Technician employer: Kirintec Limited
Contact Detail:
Kirintec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Field Service Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in high-threat environments. They might know about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and understanding of RF principles. We want you to showcase your critical thinking skills and how you can manage a team effectively.
✨Tip Number 3
When you get the chance, demonstrate your ability to build rapport with stakeholders. Share examples from your past experiences where you successfully engaged with different levels of personnel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Field Service Technician role. Highlight your experience in high threat environments and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Kirintec. Share specific examples of your past experiences that relate to the key responsibilities mentioned in the job description.
Showcase Your Team Leadership Skills: Since this role involves managing a small team, make sure to highlight your leadership experience. We love seeing candidates who can lead and motivate others, so share any relevant stories that demonstrate your ability to manage resources effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kirintec Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around RF principles and ECM equipment. Kirintec is looking for someone who can manage and maintain technical equipment, so be ready to discuss your hands-on experience and any relevant projects you've worked on.
✨Show Your Leadership Skills
As a Lead Field Service Technician, you'll be managing a team. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to prioritise resources and engage with stakeholders at all levels.
✨Understand the Environment
Familiarise yourself with the challenges of working in high threat areas. Be prepared to discuss how you would liaise with security teams and manage safety protocols while providing technical support. This shows that you’re not just technically savvy but also aware of the operational context.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and concisely. You might need to explain complex technical concepts to non-technical stakeholders, so think about how you can make your explanations accessible and engaging.