Lead Field Service Representative - Level 1 -3
Lead Field Service Representative - Level 1 -3

Lead Field Service Representative - Level 1 -3

Full-Time 35000 - 70000 £ / year (est.) No home office possible
Kirintec Limited

At a Glance

  • Tasks: Lead technical support, maintenance, and training in high-threat areas.
  • Company: Join Kirintec, a pioneering R&D company in security technology since 2008.
  • Benefits: Enjoy perks like company events, pension schemes, and free travel options.
  • Other info: Must hold UK Security Clearance and be willing to travel extensively.
  • Why this job: Make a real impact while working in dynamic environments with a dedicated team.
  • Qualifications: Experience in high-threat field service roles and strong communication skills required.

The predicted salary is between 35000 - 70000 £ per year.

*About Kirintec*
Do you have the skills to fill this role Read the complete details below, and make your application today.
Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats.
*Position*
This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec’s in country representative and focal point for the provision of local technical support, maintenance and training.
*Key Responsibilities*
* Manage and deliver all in country maintenance, support and training activities
* Lead and manage a small team, prioritise resources to meet the needs of the customer
* Manage and operate the local customer support helpdesk
* Locally manage the team’s budget and

Lead Field Service Representative - Level 1 -3 employer: Kirintec Limited

At Kirintec, we pride ourselves on being an innovative leader in the defence technology sector, offering our employees a unique opportunity to work in high-stakes environments while making a tangible impact on global security. Our supportive work culture fosters professional growth through hands-on training and leadership opportunities, alongside competitive benefits such as a company pension, cycle to work scheme, and subsidised travel. Join us in our mission to protect lives and advance technology in some of the most challenging locations worldwide.
Kirintec Limited

Contact Detail:

Kirintec Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Field Service Representative - Level 1 -3

✨Tip Number 1

Familiarise yourself with Kirintec's products and services. Understanding their innovative technologies, especially in C-IED and C-UAS, will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Network with professionals in the defence and security sectors. Engaging with individuals who have experience in high threat environments can provide valuable insights and potentially lead to referrals for the Lead Field Service Representative role.

✨Tip Number 3

Highlight your experience with Close Protection teams and technical equipment management. Be prepared to discuss specific scenarios where you've successfully managed resources and provided training in challenging situations.

✨Tip Number 4

Stay updated on current security threats and technological advancements in the field. This knowledge will not only enhance your conversations with stakeholders but also show your commitment to the role and the industry.

We think you need these skills to ace Lead Field Service Representative - Level 1 -3

Field Service Experience
Close Protection Team Collaboration
Technical Equipment Maintenance
Understanding of RF Principles
Critical Thinking
Team Leadership
Time Management
Effective Communication
Customer Support Management
Budget Management
Report Generation
Attention to Detail
Self-Starter
Computer Literacy
Familiarity with Remote Desktop Applications
Experience with ECM Equipment

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and essential skills required for the Lead Field Service Representative position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: Emphasise your experience in high threat environments, particularly as a field service representative or similar roles. Include specific examples of how you've managed technical equipment and worked with Close Protection teams.

Showcase Your Skills: Make sure to showcase your critical thinking, communication skills, and ability to engage with various stakeholders. Mention any relevant certifications or training, such as Defence Instructor Training or First Response Emergency Care.

Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role at Kirintec. Explain why you are a good fit for their mission and how you can contribute to their success.

How to prepare for a job interview at Kirintec Limited

✨Understand the Role and Responsibilities

Make sure you thoroughly understand the key responsibilities of the Lead Field Service Representative role. Familiarise yourself with the technical support, maintenance, and training aspects, as well as the importance of managing a team in high-threat environments.

✨Showcase Relevant Experience

Prepare to discuss your previous experience in field service roles, especially in high-threat areas. Highlight any work with Close Protection teams and your familiarity with technical equipment, as this will demonstrate your capability to handle the demands of the position.

✨Demonstrate Strong Communication Skills

Since the role involves engaging with various stakeholders, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with different levels of personnel in past roles.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your critical thinking and problem-solving skills. Think about potential challenges you might face in the role and how you would address them, particularly in terms of managing resources and ensuring security.

Lead Field Service Representative - Level 1 -3
Kirintec Limited

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