At a Glance
- Tasks: Lead technical support, maintenance, and training in high-threat environments.
- Company: Join Kirintec, a pioneering R&D company in security technology.
- Benefits: Competitive salary, pension, travel perks, and company events.
- Other info: Dynamic role with opportunities for international travel and career growth.
- Why this job: Make a real difference in global security while developing your skills.
- Qualifications: Experience in high-threat environments and strong communication skills required.
The predicted salary is between 50000 - 50000 £ per year.
About Kirintec Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats.
Position This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec’s in country representative and focal point for the provision of local technical support, maintenance and training.
Key Responsibilities
- Manage and deliver all in country maintenance, support and training activities
- Lead and manage a small team, prioritise resources to meet the needs of the customer
- Manage and operate the local customer support helpdesk
- Locally manage the team’s budget and account for assets
- Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings
- Engage with local partners to understand the operational needs
- Build rapport with all stakeholders
- Provide system training to soldiers and other end users
- Generate reports on in country activity, both from the technical and logistical standpoint
Essential Skills / Experience
- Experience as a field service representative or a similar role operating in high threat environments
- Experience working with Close Protection (CP) teams in high threat environments
- Experience with managing and maintaining technical equipment
- A good understanding of RF principals
- Critical thinker, with the ability to understand second and third order effects
- Team player
- Good time-management skills
- Good communication skills, with the ability to engage with all levels / ranks of stakeholders
- Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remote desktop applications, web interfaces and GUIs)
- Attention to detail
- Self-starter
- Computer literate
Desirable Skill / Experience
- Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning Sector (PTLLS), Award in Education and Training (AET) or equivalent
- First Response Emergency Care Level 3 (FREC3)
- Experience / appreciation of programming languages i.e. Python
- Experience of operating ECM equipment
Hours: Contract based
Location: Deployed
Travel: National and International travel to high threat areas
Clearance: Must hold UK Security Clearance
Duration: Up to 4 years
Job Types: Full-time, Fixed term contract
Pay: From £50,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free or subsidised travel
- Free parking
- On-site parking
Schedule: Monday to Friday
Licence/Certification: SC clearance (or are able to obtain this) (required)
Willingness to travel: 75% (required)
Work Location: In person
LED Service Technician in Hereford employer: Kirintec Limited
Contact Detail:
Kirintec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LED Service Technician in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Kirintec or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of RF principles. Be ready to discuss your experience in high threat environments and how you’ve managed teams and resources effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate how you can engage with various stakeholders, from soldiers to security teams. This is crucial for the Lead Field Service Representative role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace LED Service Technician in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the LED Service Technician role. Highlight your experience in high threat environments and any relevant technical skills. We want to see how your background aligns with what we do at Kirintec!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us and how your skills can contribute to our mission. Keep it concise but impactful, and don’t forget to mention your experience with Close Protection teams.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your communication skills in your application. Whether it's through your CV or cover letter, let us know how you engage with different levels of personnel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Kirintec!
How to prepare for a job interview at Kirintec Limited
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on RF principles and any specific equipment mentioned in the job description. Being able to discuss your hands-on experience with similar technologies will show that you’re not just a good fit, but also passionate about the field.
✨Demonstrate Leadership Skills
Since the role involves managing a small team, be prepared to share examples of your leadership experience. Think of situations where you’ve successfully led a project or team, especially in high-pressure environments. This will highlight your ability to prioritise resources and manage tasks effectively.
✨Engage with Real Scenarios
Prepare for situational questions that may relate to working in high threat areas. Think about how you would handle specific challenges, such as liaising with security teams or managing customer support under pressure. Showing that you can think critically and adapt to changing circumstances is key.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about the company culture and their experiences. Building rapport can make a lasting impression and demonstrate your communication skills, which are crucial for this role.