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- Tasks: Lead a team providing technical support and training in high-threat environments.
- Company: Join Kirintec, a pioneering R&D company in security technology.
- Benefits: Competitive salary, pension scheme, travel perks, and company events.
- Other info: Dynamic role with opportunities for international travel and career growth.
- Why this job: Make a real difference in global security while developing your skills.
- Qualifications: Experience in field service roles and strong communication skills required.
The predicted salary is between 50000 - 50000 £ per year.
About Kirintec
Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world.
Position
This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec’s in country representative and focal point for the provision of local technical support, maintenance and training.
Key Responsibilities
- Manage and deliver all in country maintenance, support and training activities
- Lead and manage a small team, prioritise resources to meet the needs of the customer
- Manage and operate the local customer support helpdesk
- Locally manage the team’s budget and account for assets
- Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings
- Engage with local partners to understand the operational needs
- Build rapport with all stakeholders
- Provide system training to soldiers and other end users
- Generate reports on in country activity, both from the technical and logistical standpoint
Essential Skills / Experience
- Experience as a field service representative or a similar role operating in high threat environments
- Experience working with Close Protection (CP) teams in high threat environments
- Experience with managing and maintaining technical equipment
- A good understanding of RF principles
- Critical thinker, with the ability to understand second and third order effects
- Team player
- Good time-management skills
- Good communication skills, with the ability to engage with all levels / ranks of stakeholders
- Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remote desktop applications, web interfaces and GUIs)
- Attention to detail
- Self-starter
- Computer literate
Desirable Skill / Experience
- Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning Sector (PTLLS), Award in Education and Training (AET) or equivalent
- First Response Emergency Care Level 3 (FREC3)
- Experience / appreciation of programming languages i.e. Python
- Experience of operating ECM equipment
Hours: Contract based
Location: Deployed
Travel: National and International travel to high threat areas
Clearance: Must hold UK Security Clearance
Duration: Up to 4 years
Job Types: Full-time, Fixed term contract
Pay: From £50,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free or subsidised travel
- Free parking
- On-site parking
Schedule: Monday to Friday
Licence/Certification: SC clearance (or are able to obtain this) (required)
Willingness to travel: 75% (required)
Work Location: In person
Lead Field Service Technician in Hereford employer: Kirintec Limited
Contact Detail:
Kirintec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Field Service Technician in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in high-threat environments. They might know about opportunities at Kirintec or can give you insider tips on what the hiring team is looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and understanding of RF principles. Be ready to discuss your past experiences managing teams and providing training, as these are key aspects of the Lead Field Service Technician role.
✨Tip Number 3
Showcase your critical thinking skills during interviews. Be prepared to discuss scenarios where you've had to make quick decisions in high-pressure situations. This will demonstrate your ability to handle the demands of working in a high threat area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Kirintec team and contributing to their mission.
We think you need these skills to ace Lead Field Service Technician in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Field Service Technician role. Highlight your experience in high threat environments and any relevant technical skills. We want to see how your background aligns with what we do at Kirintec!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us and how your skills can contribute to our mission. Be sure to mention any experience with Close Protection teams or technical equipment.
Showcase Your Team Leadership Skills: Since this role involves managing a small team, make sure to highlight your leadership experience. Share examples of how you've successfully led teams in the past and how you prioritise resources to meet customer needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining the Kirintec family!
How to prepare for a job interview at Kirintec Limited
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Brush up on RF principles and any specific equipment you might be working with. Being able to discuss your hands-on experience with similar technologies will show that you’re not just a paper candidate.
✨Demonstrate Leadership Skills
As a Lead Field Service Technician, you'll need to manage a team effectively. Prepare examples of how you've led teams in high-pressure situations before. Highlight your ability to prioritise resources and manage budgets, as these are key responsibilities in the role.
✨Showcase Your Communication Skills
You’ll be liaising with various stakeholders, so practice articulating your thoughts clearly. Think of scenarios where you’ve had to engage with different levels of personnel, especially in high-threat environments. This will demonstrate your adaptability and communication prowess.
✨Prepare for Scenario-Based Questions
Expect questions that assess your critical thinking and problem-solving abilities. Be ready to discuss how you would handle specific challenges in the field, such as managing security cover or training soldiers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.