HQ Administrator - Luxury Real Estate

At KIRE, we are “killing” it every day, so it is no surprise we need someone to help us “execute”. We are calling all motivated, detail oriented, business minded individuals who want to be part of a fast growing, ambitious and creative real estate company.

KIRE was founded by two ambitious friends with backgrounds in start-ups, strategy consulting (Accenture) and real estate. If you thrive in a fast-paced environment, are organised, responsible, proactive and enjoy improving processes, this could be the role for you.

Who we are and what we care about:

KIRE is transforming estate agency. We recognised that people’s most significant assets, their homes, are handled by one of the least creative industries. We are changing that through a diverse team and innovative approach that delivers real value and improves clients’ day to day lives.

We focus on premium properties priced from £3M and above (but primarily on £10M+) in Northwest London. Inspired by Johan Hari’s Lost Connections, we aim to build happier communities through events, education and local engagement. Our mission is to make NW3 the happiest place to be (and now NW8 and NW1 too.)

In just three years, we have achieved the largest sale in NW3 (LonRes), hosted more than 30 community events for over 700 people, and published The Remarkable Homes of NW3.

To get a feeling for our culture, take a look at our Instagram @kire.life

The Role

We are looking for an office admin to take control of all back/mid-office support activities related to our sales, search and lettings services in support of the founders. Your role will be varied, dynamic and very different to any other estate agency office admin role.

You will own the office operations and property admin and will also assist with a variety of marketing activities. One day you could be working on a high-end private event and the next on launching a luxury £10 million listing.

Other responsibilities include:

• Administrative tasks related to existing and new business
• Property onboarding, creating brochures, compiling property listings and uploading to portals
• Scheduling and organising viewings, photography, plans, EPC, surveys
• Help creating and executing the marketing plan
• Assisting with organising events
• Assisting with managing and improving day-to-day business processes and activities
• Helping to manage and organise the founders’ diaries
• Managing and supporting the smooth running of the office
• Carrying out anti-money laundering checks
• Tracking conveyancing process for live deals and working with numerous stakeholders to ensure the property sale reaches completion
• Logging and categorising company receipts and generating monthly management reports
• Keeping track of important dates and completion anniversaries
• Arranging gifts for our clients
• Planning team outings and birthdays

You will need to be/have:

• An undergraduate degree in any discipline
• 1-2+ years’ experience in a similar role within estate agency; however, we will consider exceptional candidates out-of-industry with 1-2+ years’ experience & transferable skills
• A deep interest in the property market
• Able to operate with a high level of autonomy and have a proactive attitude. You are someone who tries to work something out for yourself first before asking for help
• An executor with an eye for detail who gets work done accurately and on time
• Excellent communication and telephone skills as well as an excellent command of the English language (both spoken and written), with superb grammar
• An ability to work under pressure and multi-task effectively
• Adaptable and able to thrive in a dynamic work environment
• An ability to think ahead and think consequentially and critically to make decisions
• Excellent organisational skills
• Trustworthy – we deal with high-net-worth clients and will trust you to work with the utmost confidentiality and discretion
• A natural problem solver who always looks for ways to get things done
• Ability to think on your feet

Desired traits:

• Confidence in your abilities
• General business knowledge/acumen
• Admirable work ethic
• Fast learner
• Confidence to chase and hold co-founders accountable for planned actions and activities

As we may consider a range of people from different professional backgrounds, any of these would be positive:

• Demonstrable experience in cross-industry roles with high levels of responsibility and measurable value delivered
• Professional assistant, executive assistant or similar experience, with diary management skills
• Experience in business process development and re-engineering
• General business acumen (e.g. Financial accounting, business terminology, operations experience)
• Marketing experience
• Team coordinating experience
• Consultant or business analyst background
• Social media and/or other marketing experience
• Proficiency in the Microsoft suite (Excel, Word, PowerPoint)

Work Location

We believe a screen is only two-fifths of the human experience. As a young, collaborative team, we value in person connection and culture building.

This is an in-person role at our Hampstead (NW3) office.

You will work directly with two ambitious founders with backgrounds in start-ups, strategy consulting and real estate who are committed to your learning and growth.

• Starting salary: £30,000 plus a discretionary performance bonus
• Annual salary reviews based on contribution
• Team celebrations at top venues such as Berenjak, Harrods, Bibi’s and the Landmark Hotel and fun activities like Winter Wonderland, Go Karting, flight club and more!
• “Green time” – we place high importance on good mental health and support time away from the desk to boost moods and productivity. With close proximity to the Heath and our nature-based events like forest bathing, you will have lots of opportunities to enjoy the green spaces of Hampstead