At a Glance
- Tasks: Provide a friendly reception and admin service to patients and healthcare professionals.
- Company: Join the diverse team at Kirby Road Surgery, dedicated to quality healthcare.
- Benefits: Part-time hours with a supportive work environment and training provided.
- Other info: Located near Dunstable town centre with easy transport links.
- Why this job: Be the first point of contact for patients and make a difference in their healthcare experience.
- Qualifications: Good communication skills and basic computer proficiency; NHS experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Kirby Road Surgery have an exciting opportunity for one receptionist to join our team! We are a friendly and diverse team consisting of GPs, Nurse Prescribers, Practice Nurses, Clinical Pharmacists, Paramedic and Healthcare Assistants, and we work together to deliver quality healthcare services to our patients.
Main duties of the job
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. You will be the first point of contact for our patients.
About us
Kirby Road Surgery has a patient list of approximately 8,500. Our practice is situated close to the town centre of Dunstable, with access to a staff car park and local transport links. We are looking for one part time candidate.
It is the responsibility of every NHS funded organisation and health care professional to ensure that children and people in vulnerable circumstances are not only safe but also receive the highest possible standard of care. Kirby Road Surgery acknowledges the duty of care to safeguard, protect and promote the welfare of children, young people and adults at risk. We remain committed to best practice and high-quality service provision which prioritises the safeguarding of our patients who are, or may be, at risk.
Job responsibilities
This is a part time role. The hours are 08:00-18:30 Monday and 08:00-18:30 Friday. You are required to provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. You will be responsible for a range of duties, including but not limited to:
- Greeting patients and visitors to the practice.
- Book in, amend and cancel patient appointments in line with practice appointments policy and procedures, ensuring optimum efficiency of the appointment system.
- Receive and accurately record requests for home visits.
- Ensure the appointment system is up-to-date.
- Respond and/or redirect all patient/visitor and outside organisation requests accordingly.
- Explain practice arrangements and formal requirements to new patients and temporary residents, ensure related procedures are completed to a high standard.
- The recording of new patients onto the computer system.
- Advise patients of relevant charges for private services, accept payment and issue receipts documenting services provided.
- Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
- Ensure all letters provided by patients by hand are recorded on the clinical system and put to the scanning team to process.
Person Specification
Experience
Experience of working within the NHS or in primary care would be an advantage but it is not mandatory, as training will be provided. Good spoken and written English skills. Proficient with computers and Microsoft packages.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist/ Administrator in Dunstable employer: Kirby Road Surgery
At Kirby Road Surgery, we pride ourselves on fostering a supportive and inclusive work environment where every team member plays a vital role in delivering exceptional healthcare services. Located conveniently in Dunstable, our practice offers flexible part-time hours, opportunities for professional development, and a commitment to safeguarding the welfare of our patients, making it an ideal place for those seeking meaningful employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/ Administrator in Dunstable
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist/ Administrator in Dunstable
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Kirby Road Surgery, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Kirby Road Surgery
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Kirby Road Surgery.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Kirby Road Surgery.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Kirby Road Surgery can really resonate with interviewers and show your commitment to the field.
