Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop a business unit, ensuring performance and customer satisfaction.
- Company: Dynamic ventilation and building services company in Crawley.
- Benefits: Competitive salary, bonus, company vehicle, and leadership opportunities.
- Why this job: Take ownership of a business unit and shape its future success.
- Qualifications: Proven leadership experience in operations or contracts management.
- Other info: Join a supportive team and make a real impact in a structured environment.
We are working with a ventilation and building services business looking to appoint a Contracts Manager with full responsibility for a Crawley based business unit. This is a senior leadership role with end to end responsibility for operations, people, performance and profitability. The position suits a proven Branch Manager, Operational Leader, Branch Manager or Business Unit Manager who can balance strong governance with practical leadership, delivering results through people rather than being overly hands on.
The Contracts Manager will act as Business Unit Lead, responsible for stabilising, leading and developing the site while operating confidently within a structured corporate environment.
Key Duties & Responsibilities- Take full ownership of the Crawley business unit as the senior on site leader accountable for performance and delivery.
- Lead and develop scheduling, operations and engineering teams, driving accountability, standards and workforce effectiveness.
- Oversee all day to day operational and office activity to ensure consistent delivery, customer satisfaction and service quality.
- Hold full P&L responsibility, managing budgets, forecasts and profitability while driving continuous improvement.
- Manage the governance and delivery of client contracts, frameworks and tenders in line with regulatory and commercial requirements.
- Ensure full compliance with company policies, legal obligations, industry regulations and accreditations.
- Own all people related matters including recruitment, performance management and team development.
- Act as the senior escalation point for customer and operational issues, representing the business internally and externally.
- Proven experience in a senior operational, contracts or branch leadership role.
- Strong people leadership skills, able to deliver results through teams rather than hands on delivery.
- Experience running complex operations involving scheduling, field teams and customer delivery.
- Commercially aware, with experience managing budgets, forecasts and operational performance.
- Comfortable operating within corporate governance while maintaining engagement on the ground.
- Clear, confident communicator with strong organisational skills and the resilience to lead under pressure.
- Background in social housing, local authority, facilities management, utilities or similar environments is beneficial.
This is a demanding but highly impactful leadership role for someone who wants full ownership of a business unit and the opportunity to shape its performance, culture and future success.
Apply now or contact the Kiota team for more details.
Contracts Manager in Crawley employer: Kiota Recruitment
Contact Detail:
Kiota Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities in contracts management. A personal recommendation can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can lead the Crawley business unit effectively.
✨Tip Number 3
Practice your answers to common interview questions, especially around people management and operational challenges. We want you to feel confident discussing your experience and how it relates to the role of Contracts Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contracts Manager in Crawley
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description from top to bottom. It’s packed with info about what we’re looking for in a Contracts Manager, and understanding this will help you tailor your application to match our needs.
Showcase Your Leadership Skills: We want to see how you’ve led teams and driven results in your previous roles. Highlight specific examples where you’ve managed operations or developed people, as this is key for the role. Don’t be shy—let your leadership shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff; we want to know exactly why you’re the right fit for us.
Apply Through Our Website: Make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Kiota Recruitment
✨Know Your Numbers
As a Contracts Manager, you'll be responsible for P&L and budgets. Brush up on your financial acumen before the interview. Be ready to discuss how you've managed budgets in the past and any strategies you've implemented to improve profitability.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples of how you've led teams to success, focusing on your ability to motivate and develop others. Think about specific challenges you've faced and how you navigated them while keeping your team engaged.
✨Understand the Business Environment
Familiarise yourself with the ventilation and building services industry, especially if you have experience in social housing or facilities management. Being able to speak knowledgeably about industry trends and challenges will show that you're not just a fit for the role but also passionate about the sector.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making under pressure. Think of scenarios where you've had to manage operational issues or client contracts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
