Our client is an established pump rental solutions business supporting customers across the water, construction, infrastructure and environmental sectors. An opportunity has become available for a Hire Manager to join its Bedford branch, taking responsibility for the day-to-day hire desk operation, coordinating equipment availability, customer requirements and transport scheduling. This position would suit someone with experience in plant or equipment hire who understands the demands of a busy rental operation and has previous experience supervising and supporting a team. Key Duties & Responsibilities * Manage the daily hire desk operation, overseeing customer enquiries, quotations, contracts and hire extensions. * Lead, supervise and support the hire desk team, ensuring workloads are managed and customer requirements are met. * Coordinate transport schedules, arranging equipment deliveries and collections to meet customer requirements. * Monitor equipment availability, stock records and asset utilisation to support efficient hire operations. * Review equipment on re-hire and identify opportunities to replace externally hired equipment with available company assets. * Negotiate hire rates with customers, maintaining commercial awareness and supporting branch revenue targets. * Ensure hire contracts, customer records and associated documentation are completed accurately. * Work closely with workshop, transport, sales and operational teams to resolve equipment and scheduling issues. * Support team performance, training and development while maintaining high standards of customer service. * Promote safe working practices and ensure compliance with company health and safety procedures. Skills & Experience Required * Previous experience working within a plant or equipment hire. * Experience supervising or managing a busy hire desk operation. * Good understanding of hire processes, including quotations, contracts, equipment availability and off-hire arrangements. * Experience coordinating transport, deliveries and collections within a rental or operational environment. * Confident using hire management systems, rental software and Microsoft Office applications. * Strong organisational skills, with the ability to manage competing priorities and respond to changing customer requirements. * Experience supporting, coaching and supervising colleagues within a busy operational team. * Commercial awareness, including experience negotiating hire rates and maintaining customer relationships. * Good communication and problem-solving skills when dealing with customers, suppliers and internal teams. * Ability to work independently, make operational decisions and maintain accurate records. Desirable Experience * Knowledge of construction, water utilities, infrastructure or industrial customers. * Experience monitoring equipment utilisation, branch performance and hire profitability. * Previous experience within pump hire or specialist pumping equipment. What The Role Offers * Responsibility for managing an established branch hire operation and supporting its commercial performance. * A varied role combining team supervision, customer service, logistics and equipment management. * The opportunity to work with specialist pumping equipment supporting essential infrastructure and environmental projects. * Access to training and development within a nationwide specialist equipment rental business. * A comprehensive benefits package including private healthcare, pension contributions and additional holiday options. Summary: Location: Bedford Salary: £40,000 - £50,000 Bonus: Company bonus scheme, with annual and quarterly payments Duration: Permanent Benefits Include: Private Medical Insurance Medical cash plan, including dental and optical reimbursements Access to a 24-hour online GP service Pension contributions based on total earnings Life assurance at three times annual salary Employee discounts and gym membership offers Employee Assistance Programme Cycle to work scheme Training and development support This opportunity would suit an experienced Hire Desk Supervisor, Senior Hire Controller or Hire Manager who enjoys coordinating a busy rental operation, supporting a team and ensuring customers receive the equipment and service they need. Apply today or contact the Kiota Recruitment team for more information
Hire Manager in Bedford employer: Kiota Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land Hire Manager in Bedford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Kiota Recruitment, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Manager at Kiota Recruitment.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Kiota Recruitment
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
