At a Glance
- Tasks: Manage and grow client relationships while identifying opportunities for upselling.
- Company: Join a leading intelligence provider with a supportive team culture.
- Benefits: Competitive salary up to £45k, commission, and hybrid work options.
- Other info: Great career growth potential in a dynamic and established business.
- Why this job: Develop your commercial skills and make a real impact on client success.
- Qualifications: 2+ years in Account Management or Customer Success, with strong relationship-building skills.
The predicted salary is between 40000 - 45000 £ per year.
Kioni Talent is working with a market leading intelligence provider to hire an Account Manager into their London team. This role is focused on managing and growing an existing portfolio of clients. It would suit someone who enjoys building relationships, understanding how a product delivers value, and working closely with clients to help them get the most from it.
You won’t be expected to know everything from day one. There is strong support from both the team and the wider business to help you develop a deep understanding of the product suite and how it’s used across different clients.
The role
- You’ll take ownership of a book of business, working closely with your clients to understand their needs, how they’re using the platform, and where there is opportunity to add further value.
- Building strong relationships with key stakeholders and becoming their main point of contact.
- Running regular account reviews to understand performance, usage and future needs.
- Identifying opportunities to grow accounts through upsell and cross-sell.
- Working closely with internal teams to deliver the right solutions for each client.
- Proactively managing risk to ensure high levels of retention.
This is a role where commercial thinking and client experience go hand in hand. The best Account Managers here are able to build trust, understand the bigger picture, and spot opportunities that genuinely benefit the client.
What they’re looking for
- You don’t need a specific background, but you should have some experience managing or supporting client relationships in a commercial setting.
- Typically that might include around 2+ years’ experience in Account Management or Customer Success.
- Experience working with a portfolio of clients, ideally in a B2B environment.
- Confidence building relationships and communicating with a range of stakeholders.
- A proactive approach to understanding client needs and finding solutions.
- An interest in developing your commercial skills and growing accounts.
Why this role
You’ll be joining a well-established business with a strong product and an existing client base, giving you the platform to build your skills as an Account Manager. There is a clear opportunity to grow your accounts, develop commercially, and become a trusted partner to your clients over time. If you’d like to find out more about the role and the company, feel free to apply or get in touch.
Account Manager - London (Hybrid) - up to £45k + commission employer: Kioni Talent
Kioni Talent is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a hybrid working model in London, employees benefit from a supportive team environment, comprehensive training on product offerings, and the opportunity to build meaningful client relationships while achieving significant earning potential through commission. This role not only allows for professional advancement but also fosters a collaborative atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - London (Hybrid) - up to £45k + commission
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Show them you understand their needs and how you can add value as an Account Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their requirements. Highlight your relationship-building skills and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Account Manager - London (Hybrid) - up to £45k + commission
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight any experience you have in managing client relationships and how you've added value in previous positions.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've built relationships and supported clients in the past, showing us your proactive approach.
Showcase Your Commercial Thinking:In your application, demonstrate your understanding of commercial thinking. Talk about times when you've identified opportunities for upselling or cross-selling, and how that benefited your clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kioni Talent
✨Know Your Clients
Before the interview, research the company’s existing client base and their needs. Understanding how the product delivers value to these clients will help you demonstrate your ability to build strong relationships and identify opportunities for upselling or cross-selling.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you’ve communicated with various stakeholders and resolved any issues that arose.
✨Demonstrate Proactivity
Highlight instances where you took the initiative to understand client needs and provided solutions. This shows that you’re not just reactive but can proactively manage accounts and ensure high levels of retention.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to account management and client success. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.
