At a Glance
- Tasks: Coordinate service operations and enhance customer satisfaction in a dynamic environment.
- Company: Join Linde Material Handling, a global leader in forklift trucks and warehouse equipment.
- Benefits: Competitive salary, 25 days annual leave, pension scheme, and discounts from major UK brands.
- Other info: Inclusive workplace welcoming diverse applicants; excellent growth opportunities.
- Why this job: Be part of a team that values innovation and collaboration while advancing your career.
- Qualifications: Customer service experience, strong time management, and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
Exciting Career Opportunity as a Service Coordinator at Linde Material Handling. Are you ready to take the next step in your career? Join Linde Material Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence. We have depots nationwide and are happy to consider candidates from Warrington, Castleford or East Kilbride areas.
We are looking for a skilled Service Coordinator to join our dynamic team. In this role, you will:
- Present a professional company customer facing image and increase customer service levels, increasing revenue and margins through building effective customer and colleague relationships.
- Manage and control the despatch of engineers to Breakdown/TOA jobs as required keeping the customer informed at all stages, providing proactive communication to customers regarding TOA’s, breakdowns and planned services.
- Proactively control service planning, maintaining accurate planning master data.
- Arrange and plan work arising from Thorough Examinations and Service.
- Deal with any invoice queries in a timely manner, in conjunction with the regional Service Manager.
- Arrange third party jobs as required through approved suppliers.
- Ensure time sheet data is accurate and up to date.
- Closely monitor all WIP within the service environment, correcting any tasks and errors that prevent the timely completion of jobs.
We offer: At Linde Material Handling, we believe in rewarding our people. Your package will include:
- Competitive salary based on experience.
- 25 days annual leave plus statutory bank holidays.
- Additional holiday entitlement for long service milestones.
- Company pension scheme (6% employer contribution, minimum 4% employee contribution).
- Access to discounts from major UK brands.
- “Recommend a Friend” bonus scheme.
- Eligibility for Employee Incentive Schemes.
- Laptop and phone provided.
Tasks and Qualifications: We’re interested in candidates with experience in:
- Customer Service background.
- MS Office experience (Excel/Word).
- Strong Time Management.
- Strong Attention to Detail.
- Ability to work under pressure.
- Ability to communicate at all levels, internally and externally, via Phone, email or face to face.
- Engineer planning background (preferred).
- SAP knowledge (preferred).
Bring your expertise, enthusiasm, and commitment to excellence, and we’ll provide the tools and support to help you succeed.
Our Commitment to Inclusion: Linde Material Handling is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation. If you require adjustments during the application or interview process, please let us know.
Please note: Successful candidates must provide proof of the right to work in the UK. We are unable to offer sponsorship or relocation assistance at this time.
Ready to join us? Apply today and take your career to the next level!
Service Coordinator in Warrington employer: KION
Linde Material Handling is an exceptional employer that prioritises innovation and collaboration, offering a supportive work culture where your contributions are valued. With competitive salaries, generous annual leave, and opportunities for professional growth, employees can thrive in a dynamic environment while enjoying benefits like a company pension scheme and discounts from major UK brands. Join us in Warrington, Castleford, or East Kilbride, and be part of a team dedicated to excellence and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Linde Material Handling and understanding their values. Think about how your skills in customer service and time management can contribute to their mission. This will help you stand out as a candidate who’s genuinely interested in the company.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and colleagues, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Linde Material Handling. Let’s get you that Service Coordinator position!
We think you need these skills to ace Service Coordinator in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight your customer service experience and any relevant skills like time management and attention to detail. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Linde Material Handling and how your background fits the job description. Let us know what makes you the perfect fit for our dynamic team.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to communicate effectively. Whether it's through your writing style or how you present your experiences, we want to see that you can engage with customers and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Linde Material Handling!
How to prepare for a job interview at KION
✨Know the Company Inside Out
Before your interview, take some time to research Linde Material Handling. Understand their products, values, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Service Coordinator, customer service is key. Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. Highlight your ability to communicate clearly and proactively, as this aligns with the role's requirements.
✨Demonstrate Your Organisational Skills
The role involves managing schedules and planning work efficiently. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a sample of your planning methods or tools to illustrate your approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the Service Coordinators, or the tools they use. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
