At a Glance
- Tasks: Lead a team of Field Service Engineers while staying hands-on with technical support.
- Company: Join STILL Materials Handling Ltd, a leader in innovative material handling solutions.
- Benefits: Enjoy competitive salary, annual bonus, company van, and 25 days leave.
- Other info: Receive world-class training and be part of a supportive local network.
- Why this job: Step into a leadership role and make a real impact on your team's success.
- Qualifications: Experience in mechanical or electrical engineering; leadership skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
STILL Materials Handling Ltd offers a range of challenging careers across the UK and we are keen to talk to you about the direction in which you would like your career to go. We are currently looking for a Team Leader (Field Service) to join our team in the Gloucester/Redditch area. We are looking for experienced engineers with strong leadership capabilities who have worked as a forklift technician, plant fitter, plant technician, vehicle technician or similar, and are ready to take the next step into a leadership role. Experience within plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners may make this role perfect for you.
In this role, you will lead and support a team of Field Service Engineers, ensuring the day-to-day efficient running of the team while also remaining technically hands-on. You will act as the first point of contact for your team, providing guidance, coaching, and technical support, while working closely with the Regional Service Manager to deliver excellent service to our customers.
We offer:
- Competitive salary based on experience
- 39.5 hour working week, generally 0800-1630, Mon–Thursday & 0800-1600 on Fridays
- Annual 10% bonus
- Company van and fuel card, with the option for private use
- 25 days annual leave
- Company pension scheme
- World class STILL specialised product training
- Full Forklift Driver License
What to Expect:
- A leadership role with responsibility for a team of Field Service Engineers
- Buddy and support systems in place
- Company laptop and phone
- In boot overnight parts deliveries
- PPE and uniform supplied
- Uniform cleaning service
- Ongoing manufacturer training on our market-leading range of material handling equipment
- Technical support available
- Strong local support network of colleagues
- Involvement in recruitment, onboarding, and development of engineers
- Opportunities to influence team performance and drive improvements
Tasks and Qualifications:
Who are we looking for? To be considered for this role, you will need experience in at least one of the following areas:
- Mechanical engineering
- Electrical engineering
- Hydraulics
Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential. Previous experience in a senior engineer, supervisory or team leader role would be advantageous. You will need to be IT literate and able to use the latest technology to manage records, monitor performance, and support your team effectively. You must hold a full UK driving licence.
You will need to have the following personal attributes:
- Strong leadership and coaching skills
- Excellent communication skills to liaise with customers and internal colleagues
- Ability to work both independently and as part of a team
- Take pride in your work and lead by example
- A high level of accuracy and attention to detail
- A positive and can-do attitude
- Strong organisational and time management skills
- Flexibility to adapt to the changing needs of the role
- Ability to make sound and balanced decisions
- A desire to be a STILL brand ambassador
Field Service Team Leader in Exeter employer: KION
STILL Materials Handling Ltd is an exceptional employer that prioritises employee growth and development, offering world-class specialised training and a supportive work culture. With a competitive salary, generous annual leave, and a strong local support network, team leaders in the Gloucester/Redditch area can thrive in a leadership role while enjoying a balanced work-life schedule. Join us to lead a dedicated team of Field Service Engineers and make a meaningful impact in the materials handling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Team Leader in Exeter
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Team Leader in Exeter
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch KION's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at KION. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at KION
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at KION.