At a Glance
- Tasks: Lead dynamic relationships and manage customer contracts for top accounts.
- Company: Join Linde Material Handling, a global leader in forklift trucks.
- Benefits: Competitive salary, company car, bonus scheme, and generous leave.
- Other info: Home-based role with travel opportunities and excellent career growth.
- Why this job: Make a real impact while working with innovative teams and solutions.
- Qualifications: Experience in relationship management and strong communication skills.
The predicted salary is between 50000 - 65000 € per year.
Exciting Career Opportunity as a Contract Manager in Linde Material Handling’s National Key Accounts team. Are you ready to take the next step in your career? Join Linde Material Handling, a global leader in forklift trucks and warehouse equipment, and become part of a team that values innovation, collaboration, and excellence.
About the Role
The Linde MH UK NKA Contract Manager role is all about dynamic relationship leadership. The contract manager is responsible for the operational delivery and customer relationship management throughout the life of the contract, working in close partnership with the respective National Key Account Manager and the National business functions. You'll expertly mobilize cross-functional teams to deliver seamless solutions, adapting to the diverse and evolving demands of our most significant national and international accounts. This is a pivotal role in boosting customer retention, optimizing service delivery, enhancing financial outcomes, and consistently championing the customer's perspective.
Responsibilities include, but are not limited to:
- Co-ordinate customer in life service management for account portfolio
- Ownership of customer communication and stakeholder management
- Recommend innovative continuous improvement for our customer base to increase efficiencies for the customer and maximise profitability for the business through effective fleet management
The role is home based with attachment to Linde MH UK Head Office Basingstoke. Frequent business travel to Head Office, our depots, customer sites and suppliers is required; with occasional International travel.
We offer:
At Linde Material Handling, we believe in rewarding our people. Your package will include:
- Competitive salary based on experience
- Company car and comprehensive bonus scheme
- 25 days annual leave plus statutory bank holidays
- Additional holiday entitlement for long service milestones
- Company pension scheme (6% employer contribution, minimum 4% employee contribution)
- Access to discounts from major UK brands
- “Recommend a Friend” bonus scheme
- Eligibility for Employee Incentive Schemes
- Laptop and phone provided
Tasks and Qualifications:
- Relationship management experience
- Commercial and Strategic Business acumen
- Results focused
- Stakeholder management (internal and external across all levels)
- Forecasting, planning and strategy development experience
- Negotiation skills
- Product/solution knowledge
- Change management experience
- Process and supplier management experience
- Analytical reporting skills
- Strong Communication and presentation skills
- IT proficiency
- Asset management or capital equipment leasing or rental experience (preferred)
Bring your expertise, enthusiasm, and commitment to excellence, and we’ll provide the tools and support to help you succeed.
Our Commitment to Inclusion
Linde Material Handling is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation. If you require adjustments during the application or interview process, please let us know.
Please note: Successful candidates must provide proof of the right to work in the UK. We are unable to offer sponsorship or relocation assistance at this time.
Ready to join us? Apply today and take your career to the next level!
Contract Manager NKA in Basingstoke employer: KION
Linde Material Handling is an exceptional employer that prioritises innovation, collaboration, and excellence within its dynamic work culture. As a Contract Manager, you will enjoy a competitive salary, comprehensive benefits including a company car and bonus scheme, and ample opportunities for professional growth while working from home with the flexibility to travel. Join a team that values your contributions and supports your career advancement in a global leader in forklift trucks and warehouse equipment.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager NKA in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand Linde Material Handling's values and how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in relationship management and strategic business acumen makes you the perfect fit for the Contract Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Linde Material Handling.
We think you need these skills to ace Contract Manager NKA in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your relationship management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Remember, we love innovation and collaboration, so let that enthusiasm come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your results-oriented mindset. Whether it's improving customer retention or optimising service delivery, we want to know how you've made an impact in previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Linde Material Handling!
How to prepare for a job interview at KION
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Linde Material Handling's products and services. Familiarise yourself with their approach to customer relationship management and how they optimise service delivery. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences that highlight your relationship management skills. Think about times when you successfully navigated complex stakeholder dynamics or improved customer satisfaction. Be ready to discuss how you can apply these skills to enhance customer retention at Linde.
✨Demonstrate Your Strategic Thinking
Since the role involves commercial and strategic business acumen, come prepared with ideas on how you would approach forecasting, planning, and strategy development for the National Key Accounts. This could include innovative solutions for fleet management or ways to increase efficiencies for customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions. Inquire about the team dynamics, the challenges faced by the National Key Accounts team, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
