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For Companies At a Glance
- Tasks: Provide technical support and resolve faults in cutting-edge logistics equipment.
- Company: Join Dematic, a global leader in innovative intralogistics solutions.
- Benefits: Enjoy competitive pay, career development, and global opportunities.
- Why this job: Make a real impact while tackling exciting technical challenges.
- Qualifications: HNC in Engineering and advanced knowledge of electrical systems required.
- Other info: Dynamic work environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Logistics Is Our Business. People Are Our Passion
Dematic didn\’t become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.
Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.
When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.
We offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnicorigin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Tasks and Qualifications:
Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Technical Specialist you will be…
Mak ing your impact
- Providing technical support alongside the shift teams
- Providing robust corrective and preventative fault resolution
- To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
- Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
- Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
- To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
- Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
- Prioritise system faults
- Compliance with Health & Safety legislation at all times
- Ensure quality of output at all times
- To accurately record all work undertaken
- Involvement in continuous improvement and enhancement opportunities
- Maintain product flow at all times
- Ensure on-site spares are kept to optimum levels
- Represent the company in a professional manner at all times and maintain customer relations
- Adherence to the Quality processes and procedures as set out by the company
- Fully interact with the customer in day to day activities
- Monitor and steer third party support contracts to ensure delivery of key service KPI’s
- Be a path of escalation and control during breakdown situations
Contributing to the team
- HNC in Electrical / Mechanical Engineering
- IOSH working safely (desirable)
- Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
- Advanced PLC knowledge required (Siemens preferred)
- PC, database, comm’s networks knowledge (preferred)
- Warehouse Control System / Warehouse Management System knowledge (preferred)
- Recognised Engineering Apprenticeship
- A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
- Advanced fault finding ability and aptitude
- Working at height experience and willingnessPrevious experience of working with various conveyor/automation systems
- Excellent level of PC literacy
- Understanding of pre-preventive maintenance (PPM) schedules
- Working knowledge of FEM and BS standards governing the automated warehouse industry
- Have a continuous improvement mentality
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Technical Specialist employer: Kion Group
Contact Detail:
Kion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dematic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with electrical controls and PLC systems. We want to see that tech-savvy side of you!
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of specific examples where you tackled tough technical challenges. We love hearing about how you’ve made an impact in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dematic team.
We think you need these skills to ace Technical Specialist
Some tips for your application 🫡
Show Your Technical Skills: When you're writing your application, make sure to highlight your technical expertise. Mention any relevant experience with electrical controls, PLCs, or automation systems. We want to see how your skills can help us tackle those tough logistical challenges!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing, like 'fault resolution' and 'continuous improvement', to show us you’re the perfect fit for our team.
Be Professional Yet Personable: While we love a professional tone, don’t be afraid to let your personality shine through! Share your passion for logistics and engineering in your application. We’re looking for team members who are not just skilled but also enthusiastic about what they do.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to explore more about what we offer at Dematic while you’re there!
How to prepare for a job interview at Kion Group
✨Know Your Tech Inside Out
As a Technical Specialist, you'll need to showcase your advanced knowledge of electrical controls and PLC systems. Brush up on the specific technologies mentioned in the job description, like Siemens PLCs and barcode scanning equipment, so you can confidently discuss your experience and how it relates to the role.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled technical challenges in the past. Think about specific instances where you diagnosed and resolved faults, and be ready to explain your thought process. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Understand the Company Culture
Familiarise yourself with Dematic's values and mission. They emphasise innovation and teamwork, so think about how your personal values align with theirs. During the interview, express your enthusiasm for contributing to their culture and how you can help drive their success.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you. Ask about their approach to continuous improvement and how you can contribute to that.
