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- Tasks: Provide top-notch technical support and maintain client communication for bespoke applications.
- Company: Global logistics and automation leader with a focus on innovation.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: Strong software background and exceptional communication skills.
- Other info: Enjoy a supportive environment with flexible shifts, including nights and weekends.
The predicted salary is between 36000 - 60000 £ per year.
A global logistics and automation company is seeking a candidate to maintain communication with clients and provide technical support for bespoke applications. The ideal candidate will possess exceptional communication skills and have a strong software background.
Responsibilities include:
- Monitoring critical systems
- Making vital decisions to mitigate service disruptions
Flexible working hours including nights and weekends.
Global Technical Support Engineer - Growth & Flex Hours in Stockport employer: Kion Group
Contact Detail:
Kion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Technical Support Engineer - Growth & Flex Hours in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and automation industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your software knowledge and be ready to showcase your problem-solving skills. We recommend practising with common scenarios you might face as a Global Technical Support Engineer.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to explain your thought process clearly when discussing technical issues. Remember, it’s not just about solving problems but also about how you convey your solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Global Technical Support Engineer - Growth & Flex Hours in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the role. We want to see how your background aligns with the responsibilities of maintaining communication with clients and providing top-notch technical support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your exceptional communication skills and explain why you're the perfect fit for the Global Technical Support Engineer position. Let us know how you can contribute to our team!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved technical issues or mitigated service disruptions. We love seeing how you think on your feet and make vital decisions under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Kion Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to the software and systems you'll be supporting. Be ready to discuss specific applications and how you've handled technical issues in the past. This will show that you're not just familiar with the tech, but that you can troubleshoot effectively.
✨Communicate Clearly and Confidently
Since exceptional communication skills are a must for this role, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate how you'd communicate with clients who may not have a technical background, so think about examples where you've done this successfully.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, like dealing with a service disruption. Think through how you would monitor systems and make decisions under pressure. Having a structured approach to problem-solving will impress your interviewers.
✨Flexibility is Key
With flexible working hours, be prepared to discuss your availability and willingness to work nights or weekends. Show that you understand the demands of the role and are ready to adapt your schedule to meet client needs. This demonstrates your commitment to providing excellent support.
