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- Tasks: Join our mobile engineering team to provide breakdown cover and scheduled service work across the UK.
- Company: Dematic is a leading provider of automated warehouse solutions, committed to innovation and excellence.
- Benefits: Enjoy career development, competitive pay, a company van, tools, and global opportunities.
- Why this job: Be part of a dynamic team, travel across the UK, and make a real impact in the industry.
- Qualifications: 5 years in the automated industry, ONC qualification, and electrical qualifications required.
- Other info: We value diversity and provide equal employment opportunities for all.
The predicted salary is between 36000 - 60000 £ per year.
Dematic has an excellent opportunity for a Mobile Multi-Skilled Engineer to join our engineering team on a permanent basis. The role forms part of a wider mobile engineering team who are collectively responsible for undertaking and providing breakdown cover for Dematic installed equipment across various customer sites in the UK. The position will support the Dematic installed base by undertaking emergency breakdown cover for electrical and mechanical related disciplines. Scheduled service work forms a large part of the role. Due to the mobile nature of the position, you will be travelling out to various customer sites across the UK on a regular basis and providing call-out support for emergency breakdowns. To support this, we provide a company van in addition to all the tools and equipment required to carry out the role.
Key Responsibilities:
- To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices.
- To undertake emergency repairs in accordance with the manufacturers recommendations and industry standard practices.
- To undertake scheduled service work in accordance with the standards set out in the relevant manufacturers equipment manual.
- To accurately record all work undertaken.
- To provide a 24hr x 7day emergency on-call service as required.
- To comply with Health & Safety legislation at all times.
- To ensure quality of output at all times.
- To represent the company in a professional manner at all times.
- To ensure the correct equipment/tools are carried to undertake the role.
- To adhere to the Quality processes and procedures as set out by the company.
- To identify continuous improvement and sales opportunities.
Qualifications & Experience:
- 5 years experience within the warehouse automated industry.
- Minimum ONC (or equivalent) qualification in Mechanical / Maintenance discipline.
- Electrical qualified.
- Good understanding of MHE and Automated System.
- LEEA Part 1.
- Working knowledge of LOLER regulations.
- Working knowledge of FEM and BS standards governing the automated warehouse industry.
Field Service Technician (Multi-Skilled) employer: Kion Group
Contact Detail:
Kion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician (Multi-Skilled)
✨Tip Number 1
Familiarise yourself with the specific equipment and systems used by Dematic. Understanding their products and services will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Dematic on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with emergency repairs and scheduled service work. Be ready to share specific examples that highlight your problem-solving skills and technical expertise in the field.
✨Tip Number 4
Showcase your commitment to health and safety regulations during your discussions. Being able to articulate how you prioritise safety in your work will resonate well with the hiring team at Dematic.
We think you need these skills to ace Field Service Technician (Multi-Skilled)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the warehouse automated industry, particularly focusing on your mechanical and electrical qualifications. Include specific examples of emergency repairs and scheduled service work you've undertaken.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your 5 years of experience and how it aligns with the responsibilities outlined in the job description. Be sure to include your understanding of MHE and automated systems.
Highlight Key Skills: Emphasise your qualifications such as ONC or equivalent in Mechanical/Maintenance discipline, and any certifications like LEEA Part 1. Discuss your working knowledge of LOLER regulations and BS standards, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Field Service Technician.
How to prepare for a job interview at Kion Group
✨Showcase Your Technical Skills
Make sure to highlight your experience in the warehouse automated industry, especially your qualifications in mechanical and electrical disciplines. Be prepared to discuss specific examples of emergency repairs or scheduled service work you've undertaken.
✨Demonstrate Problem-Solving Abilities
Since the role involves emergency breakdown cover, it's crucial to illustrate your problem-solving skills. Prepare to share instances where you successfully diagnosed and resolved issues under pressure.
✨Emphasise Safety Awareness
Health and safety compliance is a key responsibility. Be ready to talk about your understanding of relevant regulations, such as LOLER and BS standards, and how you ensure safety in your work.
✨Express Your Commitment to Professionalism
As you'll be representing the company at various customer sites, it's important to convey your commitment to professionalism. Discuss how you maintain a positive image and build relationships with clients during your service visits.
