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- Tasks: Diagnose and resolve technical issues with forklifts and equipment at customer sites.
- Company: Join Linde Material Handling, a global leader in forklift trucks and warehouse solutions.
- Benefits: Enjoy competitive salary, flexible hours, 25 days leave, and employee incentive schemes.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction with growth opportunities.
- Qualifications: Experience in vehicle tech or mechanical roles preferred; NVQ Level 3 is a plus.
- Other info: Diversity and inclusion are valued; adjustments available during the application process.
The predicted salary is between 36000 - 60000 £ per year.
Exciting Career Opportunity at Linde Material Handling, covering the LL/SY/CH postcode areas. Are you ready to take the next step in your career? Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team.
As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, working with a diverse range of products—from agile pallet trucks to robust counterbalance machines, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions.
We offer a competitive benefits package, including:
- A competitive salary based on your experience
- The option of a 40-hour or 45-hour working week, Monday to Friday, with shift premiums and overtime available
- 25 days of annual leave plus statutory bank holidays
- A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution
- Eligibility to participate in Employee Incentive Schemes
Join us and be part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction. What we offer:
- A salary scale dependent on experience
- Flexible working hours with shift premiums and overtime
- Additional holiday days based on long service milestones
- Discount schemes with major UK brands
- Referral bonuses through our “Recommend a Friend” scheme
- Comprehensive 6-week induction and world-class training
- Opportunities for technical development and career progression
- Full forklift driver licensing support
- Potential for extended learning (degree level)
- Support from local and national technical teams
- Provision of laptop, phone, PPE, and specialist tooling
In addition, our Field Service Engineer package includes:
- Paid travel from door to door
- Customer sites close to home with an average travel time of 30 minutes
- Company van and fuel card, with private use option
- Paid on-call support
Tasks and Qualifications:
Your role involves diagnosing and resolving technical issues, conducting preventative maintenance, and servicing Linde forklifts and other equipment at customer locations. You will build strong customer relationships and work both independently and as part of a team. Ideal candidates will have experience as vehicle technicians, mechanical engineers, forklift technicians, plant fitters, or similar roles. Experience with plant equipment, powered access equipment, agricultural machinery, or industrial cleaners is desirable but not essential.
NVQ Level 3 (or equivalent) qualification preferred but not essential. Comfortable with IT and record-keeping systems. Full UK driving license. Ability to work autonomously and within a team.
Linde is committed to diversity and inclusion. We welcome applications from all backgrounds and abilities. Please inform us if you require adjustments during the application or interview process.
Field Service Engineer employer: Kion Group
Contact Detail:
Kion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with Linde Material Handling's products and services. Understanding their range of forklifts and warehouse equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers at Linde. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with mechanical systems. Be ready to share specific examples of how you've diagnosed and resolved technical issues in previous roles, as this will highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Showcase your ability to build customer relationships. Think of examples where you've successfully interacted with clients or customers, as this is a key aspect of the Field Service Engineer role and will set you apart from other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a vehicle technician, mechanical engineer, or forklift technician. Emphasise any specific skills related to diagnosing technical issues and servicing equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Linde Material Handling's products and how your background aligns with their needs.
Highlight Technical Skills: In your application, clearly outline your technical skills and qualifications, such as NVQ Level 3 or equivalent. If you have experience with plant equipment or powered access equipment, be sure to include that as well.
Showcase Customer Relationship Skills: Since building strong customer relationships is key in this role, provide examples of how you've successfully interacted with customers in previous positions. This will demonstrate your ability to work independently and as part of a team.
How to prepare for a job interview at Kion Group
✨Know Your Technical Stuff
As a Field Service Engineer, you'll be expected to have a solid understanding of mechanical systems and troubleshooting. Brush up on your knowledge of forklifts and other material handling equipment, as well as any relevant qualifications like NVQ Level 3.
✨Showcase Your Customer Service Skills
Building strong relationships with customers is key in this role. Be prepared to discuss examples of how you've successfully interacted with clients in the past, highlighting your communication skills and ability to resolve issues effectively.
✨Demonstrate Your Problem-Solving Abilities
Expect to face technical scenarios during the interview. Practice articulating your thought process when diagnosing and resolving issues. Employers will appreciate candidates who can think critically and work independently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
