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- Tasks: Join our team as a Contract Administrator, managing finance contracts and ensuring smooth operations.
- Company: Be part of a dynamic company focused on aftersales support in the truck industry.
- Benefits: Enjoy hybrid working options, free parking, and 25 days annual leave plus bank holidays.
- Why this job: This role offers diverse challenges, comprehensive training, and a chance to be a brand ambassador.
- Qualifications: Experience in data entry or administration is essential; strong communication skills are a must.
- Other info: You'll work with a supportive team and have regular check-ins with your manager.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are currently looking for a National Aftersales Contract Administrator to join our team.
We are looking for an Administrator who has experience working in a fast-paced, data-entry role, previous customer service experience and is used to meeting deadlines and achieving monthly targets.
Whilst the national team is large, with monthly team meetings, you will also be part of a regional team in the depot where you are based.
The Contract Administration Team is responsible for the creation of all finance contracts from the sale of trucks; extension of contracts should they roll over; creation of pay-as-you-go contracts; contract changes where customer have moved their equipment; RPI price changes; hitting monthly billing targets and ensuring the query log and block billing is as low as possible, ensuring efficient cash flow into the business. Working with our SAP System full training and ongoing support will be given.
You will also be responsible for arranging transport with our agreed third-party haulier, to collect trucks from customer sites and arranging to get them back to the local depot across the country, and into the workshops for inspections as well as moving between customer sites. Liaising with customers for ETA’s and dealing with our internal colleagues to ensure the communication chain is clear and aligned is also key.
Creation of Maintenance (Service) and LOLER (inspection) Plans to ensure our Equipment is inspected on time and meets the H&S Standards is another key task within the role.
We offer:
Who are we looking for?
To be considered for this role, you will need experience in at least one of the following areas:
- Data entry
- Previously worked in a fast-paced/demanding administration role
- Mechanical handling background/knowledge
- Experience working in a national team and using Microsoft Teams as a primary method of contact.
- You will need to be IT literate and able to use latest technology to keep accurate records and place orders.
You will need to have the following personal attributes:
- Good communication skills to consult with our customers and your internal colleagues.
- Ability to work both independently and as part of a team.
- Take pride in your work and complete tasks to the highest standard.
- A high level of accuracy and attention to detail
- A positive and can-do attitude
- Flexibility to adapt to the changing needs of the role.
- A desire to be a Linde brand ambassador.
Tasks and Qualifications:
What do we Offer?
- 40 hour working week.
- Free Parking onsite.
- Hybrid working may be available, depending on the individual.
- Internal Benefits platform
- 25 days annual leave plus bank holidays ( Pro Rota)
- Pension
- Ability to buy and sell holiday annually.
What to Expect?
- Comprehensive training programme & buddy support system in place
- Regular 1-2-1 meetings with your line manager via Microsoft Teams.
- Monthly team meetings with the entire virtual team.
- Monthly targets
- Designated area to manage an end-to-end process for contract administration.
- Dealing with a variety of internal and external stakeholders located throughout the UK.
- Local support from a network of colleagues
- Varied role with day-to-day different challenges
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Contract Administrator employer: Kion Group
Contact Detail:
Kion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator
✨Tip Number 1
Familiarise yourself with SAP systems, as this is a key part of the role. If you have experience with similar software, be ready to discuss how that knowledge can transfer to using SAP effectively.
✨Tip Number 2
Highlight your ability to work under pressure and meet deadlines. Prepare examples from your past experiences where you successfully managed tight timelines or high workloads.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you've effectively liaised with customers and colleagues in previous roles. Clear communication is essential for this position.
✨Tip Number 4
Show your adaptability by sharing instances where you've adjusted to changing priorities or tasks. This role requires flexibility, so examples of your can-do attitude will stand out.
We think you need these skills to ace Contract Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data entry and administration roles. Emphasise any customer service experience and your ability to meet deadlines, as these are key aspects of the Contract Administrator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your familiarity with SAP systems, your communication skills, and your ability to work both independently and as part of a team.
Showcase Attention to Detail: In your application, provide examples of how you have maintained accuracy in previous roles. This could include specific instances where your attention to detail made a significant impact on your team's performance or customer satisfaction.
Highlight Adaptability: Demonstrate your flexibility and adaptability in your application. Share experiences where you successfully managed changing priorities or adapted to new technologies, which is crucial for this role.
How to prepare for a job interview at Kion Group
✨Showcase Your Data Entry Skills
Since the role requires experience in data entry, be prepared to discuss your previous roles where you handled data. Highlight specific examples of how you maintained accuracy and met deadlines in a fast-paced environment.
✨Demonstrate Communication Abilities
Effective communication is key in this position. Be ready to share instances where you successfully liaised with customers or internal teams. Emphasise your ability to keep everyone informed and aligned, especially when dealing with logistics.
✨Highlight Your Adaptability
The job description mentions flexibility and adapting to changing needs. Prepare to discuss times when you had to adjust your approach or priorities quickly. This will show that you can thrive in a dynamic work environment.
✨Express Your Team Spirit
As you'll be part of both a national and regional team, it's important to convey your ability to work collaboratively. Share examples of how you've contributed to team goals and supported colleagues in achieving targets.
