At a Glance
- Tasks: Manage technical issues and ensure equipment reliability while supporting the shift team.
- Company: Join Dematic, a leader in automation solutions, committed to innovation and customer success.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work culture.
- Other info: Promote safety and quality while working in a collaborative environment.
- Why this job: Be part of a dynamic team that values continuous improvement and customer satisfaction.
- Qualifications: Technical expertise in PLC, PC, and controls equipment is essential; training provided.
The predicted salary is between 36000 - 60000 £ per year.
Technical Specialist page is loaded## Technical Specialistlocations: Solihull, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-0082629Logistics Is Our Business. People Are Our Passion Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members. Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre. When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.# **We offer:****Career Development** **Competitive Compensation and Benefits** **Pay Transparency** **Global Opportunities** Learn More Here: “Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”# **Tasks and Qualifications:**Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Technical Specialist you will be...***Making your impact**** Providing technical support alongside the shift teams* Providing robust corrective and preventative fault resolution* To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.* Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.* Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals* To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices* Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs* Prioritise system faults* Compliance with Health & Safety legislation at all times* Ensure quality of output at all times* To accurately record all work undertaken* Involvement in continuous improvement and enhancement opportunities* Maintain product flow at all times* Ensure on-site spares are kept to optimum levels* Represent the company in a professional manner at all times and maintain customer relations* Adherence to the Quality processes and procedures as set out by the company* Fully interact with the customer in day to day activities* Monitor and steer third party support contracts to ensure delivery of key service KPI’s* Be a path of escalation and control during breakdown situations***Contributing to the team**** HNC in Electrical / Mechanical Engineering* IOSH working safely (desirable)* Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.* Advanced PLC knowledge required (Siemens preferred)* PC, database, comm’s networks knowledge (preferred)* Warehouse Control System / Warehouse Management System knowledge (preferred)* Recognised Engineering Apprenticeship* A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings* Advanced fault finding ability and aptitude* Working at height experience and willingness* Previous experience of working with various conveyor/automation systems* Excellent level of PC literacy* Understanding of pre-preventive maintenance (PPM) schedules* Working knowledge of FEM and BS standards governing the automated warehouse industry* Have a continuous improvement mentality #J-18808-Ljbffr
Technical Specialist employer: Kion Group AG
Dematic is an exceptional employer that prioritises career development and offers competitive compensation and benefits, ensuring that employees feel valued and supported. With a strong commitment to health and safety, a collaborative work culture, and global opportunities for growth, Dematic fosters an environment where technical specialists can thrive and make a meaningful impact on operational excellence.
Contact Details:
Kion Group AG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Specialist
✨Tip Number 1
Familiarise yourself with PLC, PC, and controls equipment. Understanding the technical aspects of these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed technical faults or implemented continuous improvement processes in previous roles. Real-life scenarios can showcase your problem-solving skills effectively.
✨Tip Number 4
Research Dematic's values and recent projects. Being able to align your personal values with those of the company can make a strong impression during interviews and show that you're a good fit for their team.
We think you need these skills to ace Technical Specialist
PLC Programming
PC and Controls Equipment Knowledge
Technical Fault Management
Root Cause Analysis
Ishikawa Diagram Methodology
5 Whys Technique
Lean Six Sigma Principles
Data Analysis and Interpretation
Communication Skills
Health and Safety Compliance
Error Management Ownership
Continuous Improvement Methodologies
Training and Development Skills
Project Management
Technical Documentation Management
Equipment Availability Optimisation
Change Management
Collaboration with Third Parties
Customer Service Orientation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Technical Specialist role. Focus on your technical fault management experience, knowledge of PLCs, and any continuous improvement projects you've been involved in.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as error management ownership and root-cause analysis, and explain how your background makes you a great fit.
Showcase Relevant Skills:Emphasise your technical skills, particularly in areas like PLC programming, data analysis, and health and safety compliance. Use examples from past experiences to demonstrate your ability to manage technical issues effectively.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Kion Group AG
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Technical Specialist. Familiarise yourself with PLC, PC, and controls equipment, as well as fault management processes. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Problem-Solving Skills
Be prepared to discuss specific examples of how you've managed technical faults in the past. Use industry-recognised tools like root-cause analysis methods to illustrate your problem-solving approach. This will show that you can handle the challenges of the role effectively.
✨Emphasise Safety Awareness
Since health and safety compliance is crucial, be ready to talk about your experience with safety regulations and practices. Highlight any relevant training or certifications you have, and express your commitment to maintaining a safe working environment.
✨Demonstrate Continuous Improvement Mindset
Discuss your experience with continuous improvement initiatives, such as LEAN or Six Sigma projects. Share examples of how you've identified inefficiencies and implemented changes to enhance processes, which aligns with the company's focus on optimisation.
