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- Tasks: Lead a dynamic engineering team and ensure smooth operations in the field.
- Company: Join STILL UK, a leader in innovative engineering solutions.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a vibrant team with opportunities for personal development.
- Why this job: Make a real impact by leading a talented team and driving success.
- Qualifications: Strong communication skills and leadership qualities are essential.
The predicted salary is between 35000 - 45000 £ per year.
The primary function of the Team Leader is to ensure the day-to-day efficient running of the engineering team within the designated area/team. This involves playing an active part in the leadership of the team by being the first point of contact with the Engineers for all issues.
Job Responsibilities:
- To carry out general service engineer duties (70% Productive).
- To be the recognised deputy for the Regional Service Manager.
- To advise engineers regarding working practices and maintenance of standards, including Warranty procedures and IT/paperwork procedures.
- To build and run the Team with effective allocation of Engineers to customers.
- Close working relationship with the Service Controller to ensure efficient day-to-day running of the team.
- To assess Engineers’ training requirements and arrange or provide training as required.
- The reporting of Key Performance Indicators to better achieve company targets.
- To be commercially aware and share accordingly with the engineering team.
- To support the RSM with strategic planning.
- Recruitment of new engineers to the area, with responsibilities for onboarding.
- To help coach and develop engineers for performance improvement.
- To be a role model for the engineering team.
- To run team meetings and provide technical help when required.
- To liaise with suppliers to obtain information to assist Engineers.
- To take responsibility for all equipment, PPE, and tooling.
- Ensure high team morale and individual team member acknowledgement is maintained.
- To carry out Engineers’ return to work interviews.
- To assist technical specialists with technical assistance to the team on all product ranges.
- To be responsible for providing advice on breakdowns and servicing on customer FLTs.
- Authorisation and control of Engineers' holidays in accordance with company procedure.
- To regularly assess Engineer van/stock audit results and supply guidance.
- To assist KION ITS Inventory team with testing and monitor web portal for testing failures.
- Deputies for RSM when required.
- Other duties and responsibilities as may be required to enable the Group to meet future plans.
- To ensure Health & Safety and quality standards are always abided by.
- Attend H&S meetings and support QHSE Managers.
- Monitor TBT completion of the team through Workday.
- To be responsible for the completion of customer accident reports involving trucks.
- Carry out Site RAs as required.
- Monitor and support Engineers Point of Work Risk Assessments.
- To support and escalate QHSE issues working closely with QHSE Managers.
- Audit resident and allocated work areas/equipment to ensure high standards are always maintained.
- To conduct POPS/Pristine training and refreshers.
Essential Skills:
- Excellent communication skills.
- Good team player with leadership qualities.
- Ability to prioritise and manage time effectively.
- A conscientious and customer-centric approach.
- Ability to work both independently and as part of a team.
- A high level of accuracy and attention to detail.
- A positive and can-do attitude.
- Flexibility to adapt to changing needs.
- Good IT Skills.
Personal Key Qualities:
- Influence: The ability to inspire and motivate team members.
- Transparency: Being open about goals and challenges.
- Integrity: Demonstrating honesty and strong moral principles.
- Decisiveness: Making timely and effective decisions.
- Accountability: Taking responsibility for the team’s performance and outcomes.
- To always represent the Group in a professional manner.
- To maintain complete confidentiality on all Group matters.
- To participate in the development of the Group through ongoing quality standards programmes.
STILL UK Field Service Team Leader employer: Kion Group AG
Contact Detail:
Kion Group AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STILL UK Field Service Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching STILL UK and understanding their values and goals. Tailor your responses to show how your skills align with their needs. Practice common interview questions and think of examples that highlight your leadership and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great opportunity to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the STILL UK family!
We think you need these skills to ace STILL UK Field Service Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Leader role. Highlight your leadership experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t shy away from demonstrating your ability to convey ideas clearly. Use examples from your past experiences where you effectively led a team or resolved conflicts. This will help us see your potential as a leader.
Be Specific About Your Achievements: When detailing your previous roles, focus on specific achievements that relate to the job. Whether it’s improving team performance or managing projects, we love numbers and results! This gives us a clear picture of what you can bring to STILL.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kion Group AG
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Service Team Leader. Familiarise yourself with the key tasks mentioned in the job description, such as team management, training requirements, and performance monitoring. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Leadership Skills
As a potential team leader, it's crucial to highlight your leadership qualities during the interview. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or motivated colleagues. This will illustrate your ability to inspire and manage a team effectively.
✨Prepare for Technical Questions
Expect to be asked about technical aspects related to field service engineering. Brush up on relevant technical knowledge and be ready to discuss how you would handle specific scenarios, such as equipment breakdowns or maintenance procedures. This will show your competence and readiness to support your team.
✨Demonstrate Your Customer-Centric Approach
Since the role involves liaising with customers, be prepared to discuss how you prioritise customer satisfaction. Share examples of how you've gone above and beyond to meet customer needs or resolve issues. This will highlight your conscientious approach and commitment to maintaining high standards.