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- Tasks: Engage with customers to analyse their needs and translate them into software requirements.
- Company: Join a global leader in supply chain solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, comprehensive benefits, and professional growth opportunities.
- Other info: Dynamic environment with excellent career growth and a focus on collaboration.
- Why this job: Make a real impact by working on innovative projects with cutting-edge technology.
- Qualifications: Bachelor's degree and experience in business analysis or automated solutions preferred.
The predicted salary is between 35000 - 45000 £ per year.
As a Solution Analyst, you will play a pivotal role in ensuring the successful implementation of our software solutions for our clients. You will be responsible for working with customers to understand and analyse their business processes, aligning them with our standards wherever possible, and translating their needs into detailed software requirements, use cases, and Software Functional Specifications (SFS). You will facilitate collaboration between internal and external stakeholders, drive standardisation efforts, and champion software re-usability to deliver efficient and effective solutions. This role requires a strong combination of analytical, communication, and technical skills, as well as a proven ability to manage projects and facilitate technical conversations.
What we offer:
- Collaborative and inclusive work environment.
- Opportunity to work on innovative projects and cutting-edge technology.
- A global company with a strong presence and a diverse client base.
- Competitive salary and comprehensive benefits package.
- Professional development and growth opportunities.
Responsibilities:
- Customer Engagement & Analysis: Work directly with customers to thoroughly understand and analyse their existing/future business processes. Identify opportunities to align customer processes with our standard solutions, while recognising and documenting areas of divergence. Proactively engage with customers to understand their software solution needs and operational challenges.
- Requirements and SFS Workshops & Documentation: Plan, organise, and execute customer-facing software requirements workshops and Software Functional Specification (SFS) workshops. Develop project-specific software requirements, use cases, and detailed Software Functional Specifications (SFS). Produce high-quality, clear, and concise operational design and process documentation.
- Software Specification & Collaboration: Collaborate closely with the engineering domain authorities and project software execution team to ensure the SFS accurately reflects the solution to be delivered. Work as an integral part of the Solution Analysis team to update and maintain solution software specifications and standard feature content.
- Project Phase Management & Facilitation: Take ownership of the entire solutions analysis phase of the project, from planning to delivery. Manage customer questions, provide timely and accurate responses, and constructively challenge requests when necessary. Facilitate technical conversations between customers and the engineering team, ensuring clear communication and mutual understanding.
- Standardisation & Re-usability: Assist in driving standardisation and software re-usability directives within the organisation. Critique software and operational processes to identify areas for improvement and standardisation.
- Stakeholder Management: Foster a collaborative environment with both internal and external stakeholders, from the sales stage through to engineering and implementation.
Qualifications:
- A Bachelor's degree or equivalent is required.
- Qualification in, or knowledge of, business analysis principles and practices is an advantage.
- Prior experience with automated solutions, with WMS (Warehouse Management System), WES (Warehouse Execution System), or WCS (Warehouse Control System), and a detailed knowledge of the software functionality.
- Proven experience engaging with customers to understand their software solution needs and operational challenges.
- Experience in critiquing software/operational processes and design.
- Proven aptitude in producing operational design and process documentation.
- Excellent presentation and communication skills, both written and verbal.
- Ability to create high-quality, clear, and concise documentation.
- Proven ability to work effectively as part of a high-performing team.
- Strong analytical and problem-solving skills.
Solution Analyst employer: Kion Group AG
Contact Detail:
Kion Group AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Solution Analyst role. Think about how your skills align with the responsibilities listed in the job description, and be ready to share specific examples from your experience.
✨Tip Number 3
Showcase your analytical skills during interviews. Be prepared to discuss how you've tackled complex problems in the past and how you can apply that experience to help our clients streamline their processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Dematic.
We think you need these skills to ace Solution Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Analyst role. Highlight your experience with software requirements and customer engagement, as these are key aspects of the job.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you've successfully managed projects or facilitated technical conversations.
Be Clear and Concise: When writing your application, clarity is crucial. Ensure your documentation is easy to read and free of jargon. This reflects the high-quality standards we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and allows us to see your enthusiasm for joining our team!
How to prepare for a job interview at Kion Group AG
✨Know Your Software Inside Out
As a Solution Analyst, you'll need to demonstrate a solid understanding of software functionalities, especially in WMS, WES, and WCS. Brush up on these systems and be ready to discuss how they can align with customer needs during the interview.
✨Master the Art of Communication
Your role will involve facilitating conversations between customers and technical teams. Practice articulating complex ideas clearly and concisely. Consider doing mock interviews with friends or colleagues to refine your communication skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and analytical skills. Prepare examples from your past experiences where you successfully managed projects or resolved customer challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Collaborative Spirit
Collaboration is key in this role. Be ready to discuss how you've worked with diverse teams in the past. Highlight any experiences where you fostered collaboration between stakeholders, as this will resonate well with the interviewers.